• Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
You're eligible for a Genius discount at Mercure Auckland Queen Street! To save at this property, all you have to do is sign in.

Attractively set in the centre of Auckland, Mercure Auckland Queen Street features air-conditioned rooms, a fitness centre, free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, rooms come with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Every room comes with a safety deposit box, while certain rooms are equipped with a balcony. The rooms will provide guests with a fridge. Mercure Auckland Queen Street provides an ironing service, as well as business facilities like fax and photocopying. Popular points of interest near the accommodation include Auckland Town Hall, Aotea Square and Auckland Art Gallery. The nearest airport is Auckland Airport, 19 km from Mercure Auckland Queen Street.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.4)

Private parking at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.3
Location
8.4
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Andy
    New Zealand New Zealand
    Really nice decor, modern, great bathroom, it even had a small outdoor courtyard
  • Mitch
    United Kingdom United Kingdom
    We had a view of the sky tower from our balcony, the room was spacious and very clean with a huge shower room. Lone Star restaurant on the lower basement floor for breakfast and dinner. The cat robots made us laugh. Tight but on site parking was...
  • Amy
    New Zealand New Zealand
    The room was nice an clean also the air conditioner worked really good

Hotel surroundings

Restaurants
1 restaurant on site

  • Lone Star
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Mercure Auckland Queen Street
Great facilities! Review score, 8.4

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sport events (broadcast)
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs NZD 35 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Private entrance
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Hindi
  • Filipino

House rules

Mercure Auckland Queen Street takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 05:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about GBP 47. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash is not accepted Mercure Auckland Queen Street accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Mercure Auckland Queen Street

  • Room options at Mercure Auckland Queen Street include:

    • Double

  • Mercure Auckland Queen Street is 1,000 yards from the centre of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mercure Auckland Queen Street may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Mercure Auckland Queen Street is from 14:00, and check-out is until 11:00.

  • Mercure Auckland Queen Street offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
    • Live sport events (broadcast)

  • Mercure Auckland Queen Street has 1 restaurant:

    • Lone Star