• City view
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage

Get the celebrity treatment with world-class service at Pullman Rotorua

Situated in Rotorua, 4.9 km from Rotorua International Stadium, Pullman Rotorua features accommodation with a fitness centre, private parking, a restaurant and a bar. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk. The property is non-smoking and is located 11 km from Paradise Valley Springs. Buried Village is 15 km from the hotel, while Tikitere - Hell's Gate Thermal Park is 17 km from the property. The nearest airport is Rotorua Regional Airport, 9 km from Pullman Rotorua.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

Situated in the best rated area in Rotorua, this hotel has an excellent location score of 9.2

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.9
Comfort
8.9
Value for money
7.6
Location
9.2
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Christina
    Australia Australia
    Buffet was good , bit expensive but probably same as other hotels
  • Eric
    United Kingdom United Kingdom
    Big room with great view. Excellent staff. Great vallet parking service.
  • Marjory
    Australia Australia
    It was very clean and well serviced. The location was perfect with easy access to shops, restaurants and taxis.

Hotel surroundings

Restaurants
1 restaurant on site

  • Barrel & Co. Bar and Grill
    • Cuisine
      Seafood • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Pullman Rotorua
Great facilities! Review score, 8.4

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Fitness centre
  • 24-hour front desk
  • Bar
Outdoors
  • Outdoor furniture
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs NZD 49 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Fitness
  • Spa/wellness packages
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Hindi
  • Japanese
  • Filipino
  • Chinese

House rules

Pullman Rotorua takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about GBP 47. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 130 per child, per night
Cot upon request
Free
3 - 10 years
Extra bed upon request
NZD 130 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Pullman Rotorua accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Pullman Rotorua

  • Pullman Rotorua is 700 yards from the centre of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Pullman Rotorua include:

    • Double
    • Suite

  • Pullman Rotorua offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Spa/wellness packages
    • Fitness

  • The prices at Pullman Rotorua may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Pullman Rotorua has 1 restaurant:

    • Barrel & Co. Bar and Grill

  • Check-in at Pullman Rotorua is from 14:00, and check-out is until 11:00.