• City view
  • WiFi available in all areas
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Get the celebrity treatment with world-class service at Sofitel Queenstown Hotel & Spa

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodation with a blend of French luxury and art de vivre. Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws. Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavoursome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting. For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments. Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

Situated in the best rated area in Queenstown, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
9.1
Comfort
9.1
Value for money
7.9
Location
9.5
Select topics to read reviews:

See what guests loved the most:

  • Cat
    Australia Australia
    It was lovely and comfortable and the staff were exceptional
  • Mfennz
    New Zealand New Zealand
    The Sofitel brings some style and comfort to Queenstown centre. Just tucked in a quiet street off the main through route and away from the never ending queue outside Ferg Burgers, the Sofitel is peaceful but an easy walk to shops and restaurants....
  • Tim
    Australia Australia
    Best thing is the customer service. They had a lot of staff on and all were extremely friendly and helpful.

Hotel surroundings

Restaurants
1 restaurant on site

  • Left Bank Cafe
    • Cuisine
      European
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian

Facilities of Sofitel Queenstown Hotel & Spa
Great facilities! Review score, 8.5

Most popular facilities
  • Parking
  • WiFi available in all areas
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Bar
Ski
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Skiing
    Off-site
  • Golf course (within 3 km)
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and charges are applicable.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs NZD 50 per day.
  • Valet parking
Reception services
  • Concierge service
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • French

House rules

Sofitel Queenstown Hotel & Spa takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash is not accepted Sofitel Queenstown Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note a refundable credit card or cash pre-authorisation of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sofitel Queenstown Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sofitel Queenstown Hotel & Spa

  • Check-in at Sofitel Queenstown Hotel & Spa is from 14:00, and check-out is until 11:00.

  • Sofitel Queenstown Hotel & Spa has 1 restaurant:

    • Left Bank Cafe

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sofitel Queenstown Hotel & Spa on this page.

  • Sofitel Queenstown Hotel & Spa is 150 yards from the centre of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Sofitel Queenstown Hotel & Spa include:

    • Double
    • Twin/Double
    • Suite
    • Triple

  • Sofitel Queenstown Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Skiing
    • Golf course (within 3 km)
    • Steam room
    • Fitness/spa locker rooms
    • Bicycle rental
    • Live music/performance
    • Spa/wellness packages
    • Spa facilities
    • Spa lounge/relaxation area
    • Fitness

  • The prices at Sofitel Queenstown Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.