• Mountain view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city centre are 2.5 km away. Mercure Queenstown Resort has free parking, subject to availability, and is 15 km from Queenstown Airport.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.0
Cleanliness
8.4
Comfort
8.4
Value for money
7.8
Location
8.4
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Catherine
    New Zealand New Zealand
    The staff were amazing especially Una on reception and Dylan at the Bar. Very helpful and accommodating. When I didn't feel the room matched the booking they happily upgraded it.
  • Angela
    New Zealand New Zealand
    Location, Spa Pool, Bar, View from the restaurant. Our room was quite large and well set out, and the garden/pool view is lovely. You can see right into others rooms though, so we kept our curtains closed most of the time. A window tint would have...
  • Paul
    Australia Australia
    Location beautiful. Rooms are large. Very comfortable bed. Free parking on site.

Hotel surroundings

Restaurants
2 restaurants on site

  • SOUTH EATERY
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • RISES
    • Cuisine
      International
    • Ambiance
      Family friendly • Modern

Facilities of Mercure Queenstown Resort
Great facilities! Review score, 8

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski storage
Activities
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Mini golf
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • French
  • Hindi
  • Japanese
  • Korean
  • Portuguese

House rules

Mercure Queenstown Resort takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about GBP 95. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 65 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 65 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB Diners Club American Express Cash Mercure Queenstown Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Queenstown Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Mercure Queenstown Resort

  • Mercure Queenstown Resort has 2 restaurants:

    • SOUTH EATERY
    • RISES

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Mercure Queenstown Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Mercure Queenstown Resort on this page.

  • Mercure Queenstown Resort offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Hiking
    • Skiing
    • Bowling
    • Snorkelling
    • Diving
    • Canoeing
    • Mini golf
    • Walking tours
    • Swimming Pool
    • Spa lounge/relaxation area
    • Happy hour
    • Steam room
    • Bike tours
    • Fitness

  • Room options at Mercure Queenstown Resort include:

    • Double
    • Triple

  • Mercure Queenstown Resort is 1.2 miles from the centre of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Mercure Queenstown Resort is from 14:00, and check-out is until 11:00.