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Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Hillside Brasserie is open daily, for breakfast and dinner.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Queenstown, this hotel has an excellent location score of 9.0

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 large double bed
2 single beds
and
1 large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
7.6
Cleanliness
8.2
Comfort
8.2
Value for money
7.9
Location
9.0
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Kiel
    New Zealand New Zealand
    Great view of Lake Wakatipu. Very close to restaurants. Spacious room.
  • Stephen
    South Africa South Africa
    It was vey useful that we could get washing done on site. The breakfast was amazing!
  • Ann
    Australia Australia
    Great stay . Great location but steep hill to walk back from queenstown centre. Excellent restaurant and wait staff. Food great.

Hotel surroundings

Restaurants
1 restaurant on site

  • Peaks Restaurant & Bar
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Heartland Hotel Queenstown

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Alarm clock
Outdoors
  • Balcony
Kitchen
  • Electric kettle
  • Refrigerator
Ski
  • Ski storage
Activities
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kid meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not possible).
  • Street parking
Services
  • Fax/photocopying
    Additional charge
  • Tour desk
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Room service
Safety & security
  • Smoke alarms
  • Safety deposit box
General
  • Carpeted
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Wellness
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna
Languages spoken
  • English

House rules

Heartland Hotel Queenstown takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash Heartland Hotel Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

There is limited free parking onsite.

FAQs about Heartland Hotel Queenstown

  • Heartland Hotel Queenstown has 1 restaurant:

    • Peaks Restaurant & Bar

  • Check-in at Heartland Hotel Queenstown is from 14:00, and check-out is until 10:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Heartland Hotel Queenstown on this page.

  • Heartland Hotel Queenstown offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Skiing

  • Room options at Heartland Hotel Queenstown include:

    • Double
    • Twin
    • Triple
    • Family
    • Studio
    • Twin/Double

  • Heartland Hotel Queenstown is 400 yards from the centre of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Heartland Hotel Queenstown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.