• City view
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Safety deposit box

Get the celebrity treatment with world-class service at JW Marriott Auckland

With its prime Auckland CBD location, JW Marriott Auckland brings its signature service to life from December 2022, inspired by the principles of mindfulness. The 286-room hotel delights guests with warm and thoughtful service and encourages them to be fully present - taking mindful moments that help them revitalise mind, body and spirit, and celebrate with family and friends. The JW Marriott Auckland is ideally located in the heart of Auckland CBD (Central Business District), 8 minutes’ walk from shopping and fine dining on Queen Street. Spark Arena is a 15-minute walk away, or the concierge team can arrange transportation services. Hotel guest parking (at a charge) is offered subject to availability. All stylish and sophisticated guest rooms and suites include a 50-inch TV and upgraded entertainment systems, a minibar and tea and coffee-making facilities. Each air-conditioned room offers our new signature JW Marriott Bed with luxury linens, luxurious bathroom with plush bathrobes, slippers and guest toiletries. The heated indoor pool and fitness centre offers unrivalled views of the harbour and city to complement your swim or workout, which is available from 7am to 7pm. JW Marriott Auckland also offers a 24-hour front desk and dry cleaning. The JW Marriott Auckland lobby, JW Lounge & Bar and JW Kitchen have been revitalised and are ready to welcome guests, offering freshly made dishes using New Zealand’s premium local produce from hand-picked suppliers, with plans underway for further transformation in 2023. Room Service is available on request. Over the next year, JW Marriott Auckland will undertake a journey as it continues to transform and reveals exciting new spaces for locals and guests alike to enjoy – where guests can be present in mind, nourished in body and revitalised in spirit.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

Situated in the real heart of Auckland, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet, Breakfast to go

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
7.6
Location
9.2
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Lauren
    Australia Australia
    We were welcomed right from the second we pulled up. Exceptional service, super friendly and polite staff. We had a wonderful stay.
  • Curry
    New Zealand New Zealand
    Excellent, stunning hotel with friendly staff. We were there for our honeymoon and had the best service and time. Loved the room and pool, the breakfast was great. 10/10 would recommend.
  • Avventura
    United States United States
    The staff were very accommodating with trying to get us an early check-in. We arrived on the weekend of Pink concerts, so the city was pretty much sold out. We only stayed 2 nights, but everything was fine for a comfortable stay.

Hotel surroundings

Restaurants
2 restaurants on site

  • JW Kitchen
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • JW Lounge & Bar
    • Cuisine
      International
    • Open for
      Lunch • Dinner

Facilities of JW Marriott Auckland
Great facilities! Review score, 8.4

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Fitness centre
  • 24-hour front desk
  • 2 restaurants
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs NZD 60 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Facilities for disabled guests
  • Iron
  • Wake up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
Wellness
  • Fitness
  • Steam room
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • Hindi
  • Italian
  • Korean
  • Filipino
  • Chinese

House rules

JW Marriott Auckland takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about GBP 47. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 90 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 90 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB American Express Cash is not accepted JW Marriott Auckland accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that there is a 2% surcharge when you pay with a credit cards.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JW Marriott Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about JW Marriott Auckland

  • Guests staying at JW Marriott Auckland can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte
    • Breakfast to go

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • JW Marriott Auckland is 500 yards from the centre of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • JW Marriott Auckland offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Fitness
    • Live sport events (broadcast)
    • Steam room
    • Happy hour
    • Swimming Pool
    • Live music/performance

  • The prices at JW Marriott Auckland may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at JW Marriott Auckland on this page.

  • Room options at JW Marriott Auckland include:

    • Double
    • Suite
    • Apartment

  • JW Marriott Auckland has 2 restaurants:

    • JW Lounge & Bar
    • JW Kitchen

  • Check-in at JW Marriott Auckland is from 15:00, and check-out is until 11:00.