JetPark Hotel Rotorua is a New Zealand owned and operated hotel which is ideally located just a short 5-minute walk from Rotorua town center. Featuring an outdoor pool, spa, and purpose-built mountain bike and dog wash station, the hotel has recently undergone a refurbishment of the accommodation rooms. Guests enjoy complimentary Wi-Fi, parking, and satellite TV. Jet Park Rotorua is a family orientated with family rooms, an indoor and outdoor kid’s play area, and is conveniently located to explore local tourist attractions. JetPark Hotel Rotorua offers 63 refurbished rooms. All rooms have a satellite TV. Some offer a spa bath. The property is ideally located to explore Rotorua’s unique tourist attractions including mountain bike trails, town markets, museums and nearby activities. You can relax at the boutique café, Te Purū, serving a delicious menu, and New Zealand wines, coffee, and beverages.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 single beds
and
1 double bed
1 large double bed
2 double beds
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
8.1
Location
8.9
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Dierdre
    United Kingdom United Kingdom
    The friendliness of the staff and their helpfulness; the location and facilities of our room; the overall standard of decor and cleanliness, and the choices available for the continental style breakfast were outstanding. Although located on a...
  • Pam
    Australia Australia
    Easy parking & room access. Great breakfast included in room rate. One of the friendly cleaners even carried our suitcases downstairs for us and wished us a happy vacation. Good attractions to see in the area.
  • Tracey
    Australia Australia
    Very well positioned. Spotlessly clean. Staff are very friendly and helpful. Room was of a good size and very comfortable.

Hotel surroundings

Restaurants
1 restaurant on site

  • Te Puru Cafe
    • Cuisine
      Pizza • Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of JetPark Hotel Rotorua
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Children's playground
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • Afrikaans
  • English
  • Hindi
  • Filipino

House rules

JetPark Hotel Rotorua takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about GBP 95. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash JetPark Hotel Rotorua accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that there is a 2% charge when you pay with a credit card.

Payments made with cash and Eftpos do not incur any surcharges.

In accordance with the Ministry of Health and the Public District Health , from 15th December 2021 until 17th January 2022. Our hotel teams will be required to confirm the vaccination status of guests. This will be done during the booking process and on check in. The hotel team is required to check vaccination certificates of guests for both vaccination doses or medical exemption forms at the hotel and in the restaurant and bars. For more information, please contact the property using the contact details found on the booking confirmation.

When New Zealand moves to the new Covid protection framework (traffic light system) all guests and visitors 12 years of age and over will be required upon check-in, to show a Covid-19 Vaccination Pass. Non-compliance may result in the cancellation of your booking. You may be asked to provide photographic identification.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JetPark Hotel Rotorua in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about JetPark Hotel Rotorua

  • JetPark Hotel Rotorua has 1 restaurant:

    • Te Puru Cafe

  • Check-in at JetPark Hotel Rotorua is from 14:00, and check-out is until 10:00.

  • JetPark Hotel Rotorua is 850 yards from the centre of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at JetPark Hotel Rotorua can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at JetPark Hotel Rotorua on this page.

  • Room options at JetPark Hotel Rotorua include:

    • Twin
    • Family
    • Suite
    • Double

  • Yes, JetPark Hotel Rotorua is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at JetPark Hotel Rotorua may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • JetPark Hotel Rotorua offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Children's playground
    • Swimming Pool