Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in.

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation for more details.

An additional charge will be required for use of the Gym/Fitness Center, Massage, Sauna and Spa. Contact the property for further information. Book an appointment directly thru our Front Office Team upon check-in.

Room rate on December 31, 2024 stay date includes common buffet dinner for 2 persons and 4 persons for Family Room, Presidential and Royal Suites. To guarantee the room/s booked for you, extra person/s are also required to pay dinner upon check-in based on the prevailing rate. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guest/s cannot take the meal due to flight time, late arrival or other reasons.

Mandatory Dinner for bookings passing Chinese New Year (rate & date to be advised) is not yet included in the room charge. This will be billed on top of the room rate as soon as the dinner rates are available payable upon check-in. Minimum of 2 persons and 4 persons for Family Room, Presidential and Royal Suites. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guest/s cannot take the meal due to flight time, late arrival or other reasons.

If you are interested to get the resort’s transportation service, please ensure to get an email acknowledgement or confirmation as proof of booking, otherwise, written request provided here cannot be arranged. Take note that this transportation request requires an extra fee on your personal account so to confirm your seat/s, you have to provide us your permission first to proceed with the arrangement. In addition, complete flight information, number of persons and contact details are required to process your request.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Henann Regency Resort and Spa您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：₱ 2,000。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。