• City view
  • Pets allowed
  • Free WiFi
  • Terrace
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Ideally situated in Kraków, Mercure Krakow Stare Miasto features air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, the rooms have a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms are equipped with a safety deposit box, while selected rooms also boast a terrace and others also feature city views. All rooms will provide guests with a wardrobe and a kettle. A buffet, à la carte or vegetarian breakfast is available each morning at the property. At Mercure Krakow Stare Miasto you will find a restaurant serving international cuisine. Vegetarian and gluten-free options can also be requested. The area is popular for cycling, and bike hire is available at the accommodation. Popular points of interest near Mercure Krakow Stare Miasto include Krakow Central Railway Station, Galeria Krakowska and St. Florian's Gate. The nearest airport is John Paul II International Kraków–Balice, 16 km from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Kraków, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.9
Location
9.7
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Daria
    Ukraine Ukraine
    Great location, big room, clean and comfortable! Staff are very friendly and nice.
  • Bogdan
    Romania Romania
    Staff was friendly, clean, modern, near to everything
  • James
    United Kingdom United Kingdom
    The whole experience. The staff were amazing, friendly and so helpful. We met someone from every department and I felt that the staff were happy at work. The beds were very comfortable. Bottled water and pretzel were a nice touch Breakfast was...

Hotel surroundings

Restaurants
1 restaurant on site

  • WINESTONE
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Mercure Krakow Stare Miasto
Great facilities! Review score, 9.2

Most popular facilities
  • Private parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Cycling
  • Hiking
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs 120 zł per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • German
  • English
  • French
  • Polish
  • Russian
  • Ukrainian

House rules

Mercure Krakow Stare Miasto takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Visa Diners Club American Express Cash Mercure Krakow Stare Miasto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Mercure Krakow Stare Miasto

  • Room options at Mercure Krakow Stare Miasto include:

    • Double
    • Quadruple
    • Suite

  • Mercure Krakow Stare Miasto is 750 yards from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mercure Krakow Stare Miasto may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Mercure Krakow Stare Miasto can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
    • À la carte

  • Mercure Krakow Stare Miasto offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Hiking
    • Themed dinner nights
    • Walking tours
    • Fitness
    • Tour or class about local culture
    • Live sport events (broadcast)
    • Temporary art galleries
    • Bicycle rental
    • Bike tours

  • Mercure Krakow Stare Miasto has 1 restaurant:

    • WINESTONE

  • Check-in at Mercure Krakow Stare Miasto is from 15:00, and check-out is until 12:00.