Mercure Jelenia Góra features a garden, shared lounge, a terrace and bar in Jelenia Góra. 17 km from Western City and 18 km from Wang Church, the hotel provides ski storage space. The hotel has a sauna, room service and free WiFi throughout the property. At the hotel, each room includes a desk, a flat-screen TV, a private bathroom, bed linen and towels. All rooms are fitted with a kettle, while selected rooms are fitted with a balcony and others also offer city views. Guest rooms include a wardrobe. A buffet, continental or vegetarian breakfast is available daily at the property. At Mercure Jelenia Góra you will find a restaurant serving Italian, Polish and local cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. You can play table tennis at this 3-star hotel, and the area is popular for hiking and skiing. Guests can make use of the business centre or relax in the snack bar. Languages spoken at the reception include German, English and Polish. Dinopark is 20 km from the accommodation, while Szklarska Poreba Bus Station is 21 km away. The nearest airport is Copernicus Wrocław Airport, 101 km from Mercure Jelenia Góra.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, Vegetarian, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 single bed
or
1 double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.6
Comfort
8.3
Value for money
8.0
Location
8.5
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Elena
    Czech Republic Czech Republic
    Nice hotel after renovation. Very good breakfast. Nice and polite staff. Nice furnished lobby and restaurant. Paid parking (not underground)
  • Jacek
    Poland Poland
    Kids love this place. Pool and good breakfast is a plus. Connected rooms for kids are nice
  • Krzysztof
    United Kingdom United Kingdom
    Very comfortable and well equipped rooms, great service at the bar and reception, fantastic breakfast

Hotel surroundings

Restaurants
1 restaurant on site

  • Restauracja #1
    • Cuisine
      Italian • Polish • Local • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Mercure Jelenia Góra
Great facilities! Review score, 8.1

Most popular facilities
  • Indoor swimming pool
  • Parking on site
  • Free WiFi
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Clothes rack
Ski
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Table tennis
  • Skiing
    Off-site
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs 30 zł per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safety deposit box
General
  • Pet bowls
  • Shared lounge/TV area
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Infinity pool
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Full body massage
  • Neck massage
  • Back massage
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Sauna
Languages spoken
  • German
  • English
  • Polish

House rules

Mercure Jelenia Góra takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa JCB Diners Club American Express Cash Mercure Jelenia Góra accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to pay the whole amount for their stay at the check-in.

Please note that the swimming pool is open from 7:00-12:00 and from 16:00-21:00.

To ensure a higher standard of services, modernization works will last until the end of June 2024. This may result in temporary inconvenience. Thank you for your understanding!

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

FAQs about Mercure Jelenia Góra

  • Mercure Jelenia Góra has 1 restaurant:

    • Restauracja #1

  • The prices at Mercure Jelenia Góra may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Mercure Jelenia Góra include:

    • Double
    • Single
    • Twin

  • Check-in at Mercure Jelenia Góra is from 15:00, and check-out is until 12:00.

  • Mercure Jelenia Góra is 0.8 miles from the centre of Jelenia Góra. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Jelenia Góra offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Table tennis
    • Tennis court
    • Back massage
    • Live sport events (broadcast)
    • Bicycle rental
    • Fitness/spa locker rooms
    • Full body massage
    • Swimming Pool
    • Horse riding
    • Neck massage

  • Guests staying at Mercure Jelenia Góra can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.