Get the celebrity treatment with world-class service at CLEO LAKE KIVU HOTEL

Situated in Mwendo, 39 km from Mukura Forest Reserve, CLEO LAKE KIVU HOTEL features accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a shared lounge, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel provides lake views, a terrace and a 24-hour front desk. At the hotel, the rooms include a desk. Rooms include a kettle, while certain rooms have a kitchenette with a microwave and a stovetop. The rooms at CLEO LAKE KIVU HOTEL are fitted with a flat-screen TV with satellite channels and a safety deposit box. At the accommodation you will find a restaurant serving African, American and Belgian cuisine. Vegetarian, dairy-free and vegan options can also be requested. CLEO LAKE KIVU HOTEL offers a hot tub. The area is popular for cycling, and bike hire is available at the hotel. The nearest airport is Goma International, 95 km from CLEO LAKE KIVU HOTEL, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (10.0)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.8
Cleanliness
9.9
Comfort
9.9
Value for money
9.6
Location
10
Select topics to read reviews:

See what guests loved the most:

  • Israel
    Rwanda Rwanda
    Amazing location. Great staff & service. The boat ride on the lake is top!
  • Bertrand
    France France
    This property is simply amazing. The rooms are large , very well decorated with taste. The views from the property are simply breathtaking. The staff of the property is simply perfect. We could not dream better place!!! The best kept secret of...
  • Pamela
    United Kingdom United Kingdom
    The staff are extremely welcoming, professional. Every bit of the experience exceed my expectations and I will definitely return. I will refer this hotel to my friends and family. Massive thanks to the entire staff especially Kevin & Jean D’amour.

Hotel surroundings

Restaurants
2 restaurants on site

  • Cleo restaurant
    • Cuisine
      African • American • Belgian • British • French • Indian • Italian • Mediterranean • Middle Eastern • Pizza • Steakhouse • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Lake view restaurant
    • Cuisine
      African • Belgian • British • Greek • Italian • Mediterranean • Pizza • Steakhouse • Local • Grill/BBQ
    • Open for
      Lunch • Dinner

Facilities of CLEO LAKE KIVU HOTEL
Great facilities! Review score, 9.8

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle
  • Spa and wellness centre
  • Fitness centre
  • Free WiFi
  • 2 restaurants
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
Bedroom
  • Wardrobe or closet
View
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Temporary art galleries
  • Water sport facilities on site
    Additional charge
  • Snorkelling
    Additional charge
  • Cycling
  • Hiking
    Additional charge
  • Canoeing
    Additional charge
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
    • Laundry
    Business facilities
    • Fax/photocopying
    • Meeting/banquet facilities
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Tile/marble floor
    • Soundproofing
    • Packed lunches
    • Carpeted
    • Soundproof rooms
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    Outdoor swimming pool
    Free!
    • Seasonal
    • All ages welcome
    • Pool with view
    • Pool/beach towels
    • Sun umbrellas
    Wellness
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hammam
      Additional charge
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • English
    • French
    • Swahili

    House rules

    CLEO LAKE KIVU HOTEL takes special requests - add in the next step!

    Check-in

    From 14:00 to 18:00

    Check-out

    From 08:00 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Curfew

    Entry to the property will be closed between the hours of 20:00 and 04:00

    Children and beds

    Child policies

    Children older than 12 years are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    Check-in is only possible for guests aged between 18 and 90

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card Cash CLEO LAKE KIVU HOTEL accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about CLEO LAKE KIVU HOTEL

    • CLEO LAKE KIVU HOTEL offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Hammam
      • Cycling
      • Hiking
      • Snorkelling
      • Fishing
      • Canoeing
      • Windsurfing
      • Walking tours
      • Personal trainer
      • Live sport events (broadcast)
      • Tour or class about local culture
      • Beauty Services
      • Temporary art galleries
      • Swimming Pool
      • Themed dinner nights
      • Bicycle rental
      • Water sport facilities on site
      • Facial treatments
      • Live music/performance
      • Waxing services
      • Bike tours
      • Body scrub
      • Happy hour
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Fitness
      • Yoga classes
      • Fitness classes

    • Yes, there is a hot tub. You can find out more about this and the other facilities at CLEO LAKE KIVU HOTEL on this page.

    • CLEO LAKE KIVU HOTEL has 2 restaurants:

      • Lake view restaurant
      • Cleo restaurant

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at CLEO LAKE KIVU HOTEL may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at CLEO LAKE KIVU HOTEL include:

      • Double
      • Apartment
      • Villa

    • Check-in at CLEO LAKE KIVU HOTEL is from 14:00, and check-out is until 11:00.

    • CLEO LAKE KIVU HOTEL is 14.3 miles from the centre of Mwendo. All distances are measured in straight lines. Actual travel distances may vary.