• City view
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Lift
  • Shuttle service (free)

Get the celebrity treatment with world-class service at Raffles Makkah Palace

Located in the prestigious Abraj Al-Bait complex overlooking the Grand Mosque and Kaaba shrine, Raffles Makkah Palace boasts spacious suites with panoramic views and 24-hour personal butler service. The property is only 50 meters away from Makkah Clock Tower. Guests can enjoy free WiFi in all areas of the hotel. All large and air-conditioned suites boast luxurious décor with marbled floors and oriental carpeting. Each unit has a large living room and a private bathroom. The Raffles Makkah Palace serves a wide range of cuisine at 2 different restaurants. A tea lounge and ice cream-based café are also on the hotel grounds. The Levantine Al Majlis' fine dining restaurant provides a traditional Mediterranean-influenced experience. The terrace overlooks the Grand Mosque and the Ka'aba. Guests can relax at Makkah Palace’s serene spa or work out in the separate male or female gym. The hotel has numerous private places where guests can quietly read a book or socialise. Jeddah International Airport is just over an hour's drive away. The south entrance of the Grand Mosque complex is located just across the street from the hotel.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Raffles
Hotel chain/brand
Raffles

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.0
Comfort
9.1
Value for money
7.6
Location
9.3
Free WiFi
8.6
High score for Makkah
Select topics to read reviews:

See what guests loved the most:

  • Khalid
    United Arab Emirates United Arab Emirates
    The hotel location is fantastic, the staff are amazing, highly recommended.
  • Hamad
    United Arab Emirates United Arab Emirates
    Location is excellent with direct access to haram. Thanks to Rana and all the reception staff.
  • May
    Kuwait Kuwait
    The staff were super professional, friendly and very helpful. The food is very good. The bathroom facilities. Lovely complimentary coffee and Zamzam water in the room. We faced some issues but gladly it was solved and we were given and extra free...

Hotel surroundings

Restaurants
2 restaurants on site

  • Al Qasr
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal
  • Al Majlis
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of Raffles Makkah Palace
Great facilities! Review score, 8.8

Most popular facilities
  • Family rooms
  • Free WiFi
  • 2 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Landmark view
  • View
Outdoors
  • Terrace
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Spa lounge/relaxation area
  • Spa facilities
  • Hair cut
  • Beauty Services
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • English
  • Hindi
  • Indonesian
  • Malay
  • Filipino

House rules

Raffles Makkah Palace takes special requests - add in the next step!

Check-in

From 16:00 to 16:30

Check-out

From 12:00 to 12:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of SAR 5000 is required on arrival. That's about GBP 1069. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
7 - 12 years
Extra bed upon request
SAR 100 per child, per night
13+ years
Extra bed upon request
SAR 200 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Raffles Makkah Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Raffles Makkah Palace does not permit food from outside the hotel. Please note that during Month of Ramadan Breakfast will be served as Iftar & Dinner will be served as Sohour.

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in.

If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization.

The hotel reserves the right to reject the booking due to non-compliance of these requirements. Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay.

Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

During Month of Ramadan Check in time at 18:00

A damage deposit of SAR 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Raffles Makkah Palace

  • Room options at Raffles Makkah Palace include:

    • Suite

  • Check-in at Raffles Makkah Palace is from 16:00, and check-out is until 12:30.

  • Raffles Makkah Palace is 400 yards from the centre of Makkah. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Raffles Makkah Palace may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Raffles Makkah Palace has 2 restaurants:

    • Al Majlis
    • Al Qasr

  • Guests staying at Raffles Makkah Palace can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet

  • Raffles Makkah Palace offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Solarium
    • Beauty Services
    • Spa lounge/relaxation area
    • Spa facilities
    • Hair cut