The payable total price may be increased by 1% due to the GST increase in 2024. Please present the same valid credit card used to guarantee your booking when checking in/ making payment at the hotel. Please note that the hotel reserves the right to charge the credit card received upon check in if it receives notification of a credit card charge back. If a prepaid reservation encounters a credit card decline, a new credit card should be received within 24 hours or will result in a reservation cancelled. Prepaid rates are to be fully prepaid and non-refundable. For non-prepaid reservations, hotel reserves the right to take first night room charge as deposit on your credit card prior to arrival (depending on the cancellation policy). If the charge is declined, a new credit card should be received within 24 hours or will result in reservation being cancelled. When your reservation is confirmed, change of payment method may incur bank charges and currency exchange loss. Please note the property will not be liable for above mentioned charges. Please note that parties or any private events are strictly prohibited in the guest rooms. You can choose to enjoy your time with friends and family at Woobar or contact the hotel's catering specialist for any event requests. Kindly contact the hotel directly for more information. Please note that only children above 8 years old are allowed to dine at Skirt with an accompanying adult. To enjoy free access to Sentosa Island, guests are required to provide a print out of their confirmation letter at the gate.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform W Singapore - Sentosa Cove in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.