Please note that the elevators will be undergoing servicing during the winter season of 2019/2020.

The property only accepts bookings from married couples who will be asked to provide a valid marriage license upon check in.

The guest's name on the reservation must be the same as on the credit card used to make the booking.

The credit card used to make the booking must be presented at the time of check in.

Your deposit will be charged to the credit card provided by “e-rev UK Ltd”, who act on behalf of the hotel, and will appear on your bank statement as “e-rev ltd”

Please note that some extra charges or taxes can be requested on arrival.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知El Hana International您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。