Located in Mbale and with Tororo Railway Station reachable within 46 km, Rates Hotel Mbale provides concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a shared lounge. This 2-star hotel offers room service and a 24-hour front desk. The accommodation offers airport transfers, while a bicycle rental service is also available. At the hotel, each room comes with a desk, a TV, a private bathroom, bed linen and towels. Guest rooms include a wardrobe. At Rates Hotel Mbale you will find a restaurant serving African and international cuisine. Vegetarian, halal and vegan options can also be requested. The area is popular for cycling, and car hire is available at the accommodation. Sipi Falls is 48 km from Rates Hotel Mbale, while Nagongera Station is 50 km away. The nearest airport is Kitale Airport, 133 km from the hotel.

Distance in property description is calculated using © OpenStreetMap


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.5
Facilities
6.3
Cleanliness
6.3
Comfort
5.0
Value for money
5.0
Location
7.5
Low score for Mbale

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      African • International
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan

Facilities of Rates Hotel Mbale

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Family rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
    Additional chargeOff-site
  • Live sport events (broadcast)
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Billiards
    Additional charge
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Non-smoking throughout
  • Mosquito net
  • Executive lounge access
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Car hire
  • Packed lunches
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
Languages spoken
  • English

House rules

Rates Hotel Mbale takes special requests - add in the next step!

Check-in

From 14:00 to 23:30

Check-out

From 07:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Rates Hotel Mbale accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Rates Hotel Mbale

  • Check-in at Rates Hotel Mbale is from 14:00, and check-out is until 10:00.

  • Rates Hotel Mbale is 0.7 miles from the centre of Mbale. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Rates Hotel Mbale include:

    • Single
    • Double
    • Twin

  • Rates Hotel Mbale offers the following activities / services (charges may apply):

    • Massage
    • Cycling
    • Hiking
    • Billiards
    • Tennis court
    • Fishing
    • Golf course (within 3 km)
    • Evening entertainment
    • Live sport events (broadcast)
    • Walking tours
    • Bicycle rental
    • Tour or class about local culture
    • Aerobics
    • Bike tours
    • Horse riding
    • Cooking class
    • Beauty Services
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage

  • The prices at Rates Hotel Mbale may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Rates Hotel Mbale is popular with guests booking family stays.

  • Rates Hotel Mbale has 1 restaurant:

    • Restaurant