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Located directly across from Chinatown’s Dragon Gate, The Urban offers accommodation in San Francisco. Free WiFi and free 24-hour coffee are offered to guests. Union Square is just 5 minutes’ walk away. All rooms at this hotel offer a flat-screen cable TV and a writing desk. The rooms come with private sink, shared bathrooms and limited housekeeping services. There is a 24-hour front desk at the property. The common area includes a lounge area with microwave ovens, a flat-screen TV and vending machines. San Francisco International Airport is 30 minutes' drive away from The Urban.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of San Francisco, this hotel has an excellent location score of 9.4


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.2
Comfort
8.0
Value for money
8.2
Location
9.4
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Francisco
    Costa Rica Costa Rica
    Very clean, quiero and confy, close to everything.
  • Belle
    Canada Canada
    As I am in a wheelchair the hotel is very wheelchair accesible and accommodating. The staff are so friendly and helpful.
  • Johannes
    Germany Germany
    Great location, clean rooms and facilities, friendly staff available around the clock and great value.

Hotel surroundings

Facilities of The Urban

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Daily housekeeping
  • Laundry
  • Heating
Bathroom
  • Towels
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Shared kitchen
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • Key access
General
  • Adult only
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages spoken
  • English

House rules

The Urban takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. That's about GBP 79. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Discover Diners Club American Express Cash is not accepted The Urban accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note: ALL rooms have shared bathrooms.

Please note: A credit card deposit is required at check in.

Please note: When booking [5] rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Urban

  • Check-in at The Urban is from 15:00, and check-out is until 12:00.

  • The Urban offers the following activities / services (charges may apply):

    • The prices at The Urban may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The Urban is 400 yards from the centre of San Francisco. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at The Urban include:

      • Single
      • Double
      • Twin/Double