Set in Hanoi and with Hanoi Opera House reachable within 400 metres, Capella Hanoi offers concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a bar. This 5-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool, fitness centre, evening entertainment and a shared lounge. At the hotel all rooms are fitted with air conditioning, a desk, a TV, a private bathroom, bed linen, towels and a balcony with a city view. Rooms have a coffee machine, while selected rooms will provide you with a kitchen with a fridge, an oven and a stovetop. The units in Capella Hanoi are equipped with free toiletries and an iPad. An à la carte, continental or American breakfast can be enjoyed at the property. At the accommodation you will find a restaurant serving American, Japanese and Vietnamese cuisine. Vegetarian, dairy-free and halal options can also be requested. Capella Hanoi offers a sauna. Popular points of interest near the hotel include Trang Tien Plaza, Thang Long Water Puppet Theater and St. Joseph Cathedral. The nearest airport is Noi Bai International, 24 km from Capella Hanoi, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American

FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.8
Cleanliness
9.8
Comfort
9.9
Value for money
9.0
Location
9.8
Free WiFi
9.3
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Kylie
    Australia Australia
    This is the best hotel we have stayed in. Everything was amazing.
  • Sonali
    United Arab Emirates United Arab Emirates
    Phenomenal service, and the staff is outstanding. One of the best places we’ve ever stayed! The food, amenities, ambience and decor was amazing, perfect.
  • Nicole
    Australia Australia
    Spent Xmas in Hanoi and the hotel was beautiful and festive With Xmas trees, Xmas carols and a sensational Xmas Day lunch. The rooms were beautiful and the location was great.

Hotel surroundings

Restaurants
3 restaurants on site

  • Backstage
    • Cuisine
      Vietnamese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Hudson Rooms
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Dietary options
      Halal • Kosher • Vegetarian • Dairy-free
  • Koki
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner

Facilities of Capella Hanoi
Great facilities! Review score, 9.8

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Balcony
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Evening entertainment
Living Area
  • Seating Area
  • Desk
Media & Technology
  • iPad
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is needed).
  • Street parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Executive lounge access
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Salt-water pool
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Vietnamese

House rules

Capella Hanoi takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
6 - 11 years
Extra bed upon request
VND 1,984,500 per child, per night
12+ years
Extra bed upon request
VND 3,969,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Capella Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Capella Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Capella Hanoi

  • The prices at Capella Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Capella Hanoi is from 15:00, and check-out is until 12:00.

  • Capella Hanoi is 600 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Capella Hanoi has 3 restaurants:

    • The Hudson Rooms
    • Koki
    • Backstage

  • Room options at Capella Hanoi include:

    • Triple
    • Suite
    • Twin

  • Guests staying at Capella Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • À la carte

  • Capella Hanoi offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Evening entertainment
    • Hand massage
    • Tour or class about local culture
    • Couples massage
    • Fitness/spa locker rooms
    • Fitness
    • Live music/performance
    • Beauty Services
    • Cooking class
    • Full body massage
    • Swimming Pool
    • Head massage
    • Facial treatments
    • Body treatments
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.