Please note that embarkation is at 12:30 from Tuan Chau Port at counter 26.

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Please note that checkout time is at 09:00, however the boat will only arrive at the harbour between 12:00 to 12:30.

Registration of all guests with the cruise is required at least 24 hours in advance. Registration is valid with the provision of:

1. Full name(s) male or female.

2. Date of birth(s)

3. Nationality(ies)

4. Passport number(s)

5. Expiry date(s) of Visa for Vietnam

6. Mobile phone number(s) (if any)

A valid passport is required upon check-in on board.

All children are welcome. Child rates below:

- Children under 5 years sleep free of charge when using existing beds.

- Children between the ages of 5 to 9 years are charged 75% of the rate of an adult when using existing beds.

- Older children are charged as adults when using existing beds.

All rates include:

- Welcome drink

- Accommodation on board

- All meals on board- breakfast, lunch and dinner

- Insurance on boat

- English-speaking guide

Please note that special requests such as dietary restrictions are required to be submitted at least 2 days in advance.

Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions.

Please note WiFi on the cruise is not strong and stable.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Halong Sapphire Cruises您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。