Located just 300 metres from Hanoi Citadel, My Moon Hotel Hanoi offers rooms with luxurious design. Featuring an on-site restaurant and bar, the property provides free WiFi access in all areas and free public parking on site. Every room includes a seating area, flat-screen TV with satellite channels and personal safe. A balcony is featured in certain rooms. A minibar and an electric kettle are provided. Private bathroom is fitted with a bath or shower, a hairdryer and free toiletries. Extras include bathrobes and slippers. You will find a 24-hour front desk where staff can assist you with express check-in / check-out, luggage storage and travel arrangements. Shuttle service, airport transfer and car hire are available upon request. The area is popular for cycling. St. Joseph Cathedral and Old City Gate are within 800 metres away. The nearest airport is Noi Bai International Airport, 20 km from the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 8.9

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
1 large double bed
1 extra-large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.1
Cleanliness
8.4
Comfort
8.2
Value for money
8.4
Location
8.9
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Mark
    Australia Australia
    They were fair and friendly and nothing was too much trouble.
  • Donald
    Canada Canada
    The room was large and had good hot water. And very quiet at night .The location was great .You could walk any where . The Staff was very friendly . Hannah the tour guide arranged trips for us to Sapa and Cat Ba island . We could leave our luggage...
  • Jaime
    Spain Spain
    Staff is great, specially Hannah who is super helpful with everything (from tours, to booking trains etc..) our stay was amazing. Highly recommended and very good location.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      Asian

Facilities of My Moon Hotel Hanoi
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Private parking
  • 24-hour front desk
  • Restaurant
  • Room service
  • Lift
Kitchen
  • Shared kitchen
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
Food & Drink
  • Snack bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs VND 50,000 per hour.
  • Valet parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Massage
    Additional charge
Languages spoken
  • English
  • Vietnamese

House rules

My Moon Hotel Hanoi takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
VND 200,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash My Moon Hotel Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform My Moon Hotel Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

Parking is subject to availability due to limited spaces.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

FAQs about My Moon Hotel Hanoi

  • My Moon Hotel Hanoi has 1 restaurant:

    • Restaurant

  • My Moon Hotel Hanoi offers the following activities / services (charges may apply):

    • Massage
    • Cycling
    • Back massage
    • Walking tours
    • Head massage
    • Spa lounge/relaxation area
    • Foot massage
    • Bike tours
    • Full body massage
    • Bicycle rental
    • Neck massage
    • Tour or class about local culture
    • Hand massage
    • Spa/wellness packages
    • Couples massage

  • Check-in at My Moon Hotel Hanoi is from 14:00, and check-out is until 12:00.

  • My Moon Hotel Hanoi is 0.7 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at My Moon Hotel Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at My Moon Hotel Hanoi include:

    • Family
    • Double
    • Suite
    • Studio