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San Palace Hotel & Spa features an outdoor swimming pool, terrace, a restaurant and bar in Hanoi. This 3-star hotel offers an ATM and a concierge service. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The daily breakfast offers buffet, continental or vegetarian options. Popular points of interest near the hotel include Ha Noi Railway station, St. Joseph Cathedral and Thang Long Water Puppet Theater. The nearest airport is Noi Bai International Airport, 24 km from San Palace Hotel & Spa.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Vegetarian, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
9.3
Location
9.6
Free WiFi
9.2
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Michels
    Germany Germany
    Comfortable stay , lovely Tracy Definitely comeback again
  • Michael
    Switzerland Switzerland
    Very friendly staff! Really recommend to go there!
  • Claudia
    United Kingdom United Kingdom
    Friendly staff couldn’t be more helpful!! Lots of options at breakfast, with eggs and noodles cooked fresh to order.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Vietnamese
    • Ambiance
      Family friendly

Facilities of San Palace Hotel & Spa
Great facilities! Review score, 8.9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
    Off-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
  • Hiking
    Additional chargeOff-site
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Massage chair
  • Full body massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Vietnamese

House rules

San Palace Hotel & Spa takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

From 11:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

7+ years
Extra bed upon request
VND 450,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash San Palace Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform San Palace Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about San Palace Hotel & Spa

  • San Palace Hotel & Spa is 850 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at San Palace Hotel & Spa is from 14:00, and check-out is until 12:00.

  • San Palace Hotel & Spa has 1 restaurant:

    • Restaurant #1

  • Room options at San Palace Hotel & Spa include:

    • Double
    • Suite
    • Family

  • San Palace Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Hiking
    • Evening entertainment
    • Bike tours
    • Swimming Pool
    • Personal trainer
    • Beauty Services
    • Tour or class about local culture
    • Bicycle rental
    • Fitness/spa locker rooms
    • Facial treatments
    • Happy hour
    • Waxing services
    • Walking tours
    • Make up services
    • Live sport events (broadcast)
    • Hair treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Full body massage
    • Massage chair

  • Yes, San Palace Hotel & Spa is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at San Palace Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at San Palace Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet