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Set 1 km from the banks of the Umgeni River, The Riverside Hotel offers air-conditioned rooms, an outdoor pool and a range of beauty treatments at its wellness centre. Gateway Shopping Centre is 11 km away. All rooms have luxurious bedding and furnishings. Each one has satellite TV, air conditioning and a small kitchenette fitted with basic appliances. Riverside Hotel offers semi-self catering facilities. The outdoor pool area is built among natural rocks and tropical trees. Guests can enjoy a variety of beers and cocktails from the Cyril's bar. Riverside Grill serves a blend of South African and European cuisines in a smart-casual atmosphere. Riverside Grill Bar features light snacks and tropical drinks. The Riverside Hotel is a 20-minute drive away from Pavilion Mall. Durban Country Club is 2 km away, while King Shaka International Airport is 27 km from the property. 500kVA Generator on site ensures an uninterrupted power supply to our hotel complex and Business Centre.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
or
1 extra-large double bed
1 single bed
and
1 large double bed
1 double bed
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.4
Facilities
8.1
Cleanliness
8.4
Comfort
8.4
Value for money
8.0
Location
8.6
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Diana
    South Africa South Africa
    Staff are very friendly and helpful. Has nice large bathrooms.
  • Pugiso
    South Africa South Africa
    everything from the checking to the check out date.Breakfast excellent and family members highly impressed
  • Afzal
    South Africa South Africa
    Location and the friendly staff. The pool is also good.

Hotel surroundings

Restaurants
2 restaurants on site

  • Riverside Cafe
    • Cuisine
      International • Grill/BBQ • South African
    • Ambiance
      Traditional
  • Hops Restaurant & Bar
    • Cuisine
      Grill/BBQ

Facilities of The Riverside Hotel
Great facilities! Review score, 8.1

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Free WiFi
  • Airport shuttle
  • 2 restaurants
  • Fitness centre
  • Room service
  • Bar
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • BBQ facilities
Kitchen
  • Electric kettle
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge
  • Canoeing
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Wake up service/Alarm clock
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Hair styling
  • Hair colouring
  • Hair cut
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Zulu

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Riverside Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:00 to 10:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club American Express Cash Bankcard The Riverside Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note the hotel offers wireless internet throughout - the first 400MB per day is free.

Please note: Guests are required to fill in a credit card authorization form, provide a copy of photo ID and a copy of the credit card within 48 hours of making a reservation. The credit card authorization must be filled in and returned to the Hotel. If guests decline to fill in a credit card authorization, a bank transfer or EFT is also acceptable within 48 hours of making a reservation.

Please note, should you opt to pre-pay by credit card, the credit card produced on check in, must match the one used to guarantee the booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Riverside Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about The Riverside Hotel

  • The Riverside Hotel is 3.1 miles from the centre of Durban. All distances are measured in straight lines. Actual travel distances may vary.

  • The Riverside Hotel has 2 restaurants:

    • Hops Restaurant & Bar
    • Riverside Cafe

  • The prices at The Riverside Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Riverside Hotel is from 15:00, and check-out is until 10:30.

  • Yes, The Riverside Hotel is popular with guests booking family stays.

  • Room options at The Riverside Hotel include:

    • Suite
    • Twin/Double
    • Triple
    • Double
    • Family

  • The Riverside Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Canoeing
    • Golf course (within 3 km)
    • Hair styling
    • Live sport events (broadcast)
    • Hair cut
    • Happy hour
    • Fitness
    • Swimming Pool
    • Beauty Services
    • Live music/performance
    • Hair colouring

  • The nearest beach is just 0.6 miles from The Riverside Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.