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The breakfast buffet was great! Very good selection of food, we ate there every morning and often for dinner.

excellent dinner good connection to fair with boat polite and helpful staff

Good location. Very close to Shenzhen metro station Nice decor Staff are friendly and helpful Given an upgrade to room with outer window from room with inner window

Helpful and proactive front desk staff, especially Winnie (ID 5113). Checked out, left behind my Apple Watch charger, only realised it at 8pm. Although Winnie was on day shift, she replied to my WeChat and took the trouble to check with her colleague, found my charger within minutes and had it promptly couriered out the next morning.

Loved pretty much everything about the hotel. Great breakfast, free flow bar where we could meet in the evening before dinner & shuttle bus to the exhibition which was not over-crowded. The hotel is more of a resort hotel than the usual city hotel & has a great outdoor pool if the weather is fine (unfortunately it rained a lot whilst we were there.)

Rooms are very clean, breakfast and dinner was amazing, staff was very helpful

No noise isolation from construction cross the street, early mornong start banging Breakfast was ok with very good options for international travellers Location was perfect in term of transport by car or by metro as well many dinning options ver close to hotel

The Hyatt is Inna perfect location within the Luohu District. On your doorstep you have dongmen street which has great street food, restaurants, bars etc. The MixC mall is also next door and the metro a minutes walk away. A very cool neighbourhood and great hotel. The staff were welcoming, helpful and attentive. The room was huge and very comfortable. The entire hotel was spotless. A fantastic place.

Close to the Canton Fair. Walking distance. Big rooms, clean, good bed. Breakfast excellent. Reception very helpful. There are several Restaurants in the Hotel and their food is nice, so no need to go anyway for Dinner.

Cleanliness, service, Buffet Dinner.