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The host allowed us to check in earlier according to our arrival, so we didn't have to wait for a long time. We're grateful for his very helpful, flexible, and warm support!

Everything was according to the description and photos.

Yvette and Mileano pulled all the stops out ensuring my stay went smoothly and accordingly. Thanks to them it was another awesome stay.

I apreciate old buildings and enjoy staying in them. Mercure did not dissapoint. The staff were so pleasant and helpful. I requested a quiet room and was given room 4, I woke up on a warm sunny day and some ladybirds had come in through the window, but it's expected with ivy covered buildings. I enjoyed the lit up patio at night also for some peace. The bed was comfortable, bathroom was clean and nicely finished.

Yvette from housekeeping ensured this thing's went accordingly and smoothly thanks to her my stay was impeccable.

The hotel itself is primarily in a beautiful old building, which really adds something extra to the stay. The ability of hotel guests to use the Nuffield Gym next door is a definite advantage. The room itself was well equipped with the usual basics (kettle, iron, air con) though I would have appreciated a mini fridge as in other Mercure Hotels, especially in the heat we've been having!

Again another awesome fantastic stay at the hotel. Warm welcoming friendly extremely helpful staff upon arrival and indeed throughout the stay as it has been since I've been staying here over the past years! A big particular thanks to All staff and especially thes members Jay , June , Yvette and Milano for their part in making sure things went accordingly. Ideal location ample parking. If you were staying in this area ii would highly recommend this hotel for being your number one choice for sure !!!!

The Mercure Letchworth Hall is a favourite of my company, therefore, recommended to me. The hotel is a little tired but the rooms are comfortable and the staff are incredibly cheery and helpful, plus they have working electric car charging points which is an absolute godsend to someone with this type of car!

We liked the look of the country style manor. Also the grounds of the hotel were nice and decorated accordingly for Xmas.