1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were really friendly, couldn't be more helpful in telling us about local places to go etc. Great little shop on site for forgotten toiletries. Perfect cabin, really sound proof we barely heard the thundering wind around us. Hot tub was nice and it was lovely to spend some much needed time away after our wedding. We would defo come back!
Negative section of review
More milk, us English like our tea :D
Positive section of review
Having attended before we were not disappointed. We were part of a larger group meeting together for a reunion weekend. The staff were helpful personable and friendly. Nothing seemed to be 'too much' trouble. Particular mention to the duty manager Kyle, who seemed to go out of his way to make it work for so many of us to be together.
Negative section of review
Perhaps a more 'relaxed' room or lounge would have been helpful and the 'rule' for not moving chairs was awkward as this was a large party with the whole purpose of being together to sit and talk. Although provision was made for us in the bar it was dominated by large screen sport programme, and not particularly comfortable for conversation. However, I do accept that this is primarily a sport and leisure facility - so not necessarily appropriate for such gatherings.
Stansted Mountfitchet, United Kingdom
Positive section of review
Lovely and comfy hotel - very easy to get to the airport with just a few minutes walk. Staff were so friendly and accommodating for me and my little boy. Thank you and we will definitely return :)
Negative section of review
Prices were pretty high for food - but I guess thats just the standard rate in a hotel airport - the kids menu could be expanded a little.
Toppesfield, United Kingdom
Positive section of review
Attractive well maintained and clean, would have been even more perfect if we had good weather and been able to use the extensive garden furniture.
Negative section of review
Nothing it was good
Positive section of review
Wonderful place, nice rooms, very professional and friendly staff
Positive section of review
Location was great for what we needed. Beds were comfortable.
Negative section of review
The shower screen was broken so couldn't have a shower, room was quite cold.
Positive section of review
Large comfy bed, balcony, powerful hot shower, spa bath
Negative section of review
Tired and in need of updating in places, great for 1 night
Positive section of review
Smart & well renovated, with stylish fittings
Negative section of review
Nothing
Positive section of review
Very well equipped and comfortable.
Positive section of review
the staff very friendly
Negative section of review
Age of property