1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Well, appointed studio flat in a great location. Everything you needed for a couple of nights stay. Bed really comfortable and the tea and coffee was a great addition. Also nice to have a full size fridge and a dishwasher if needed forlonger stays.
Negative section of review
The checkin process was so much more complicated than it could be. Not inclusive for people who do not have smart phone. There was a key in a lockbox so not sure why you need to have the hassle of a virtual key!! download app before you arrive as wifi not good. Also i had no hot water and the electric shower was luke warm to cold.🥶
Positive section of review
The staff- wow! Everyone was professional but friendly and made you feel so welcome and at ease. Nothing was too much trouble! The hotel is a stunning building in a fantastic position and rooms are huge! Bar meals were fab! We will be back!
Negative section of review
Large, old rooms & single glazing meant initially the room was a bit cold but we were given a heater for our stay to help which did. People need to remember it is a huge, old building and with that comes a massive expense to restore (which they are working on) and run! So for the price it was fantastic!
Positive section of review
Great location right on the river, room was clean and comfort. We had dinner in the restaurant food was lovely
Positive section of review
Very clean and well equipped apartment. Ideal location, walking distance to the city attractions.
Positive section of review
Basic hotel in a pretty good location with an excellent breakfast.
Negative section of review
Mattresses we hard.
Positive section of review
Location, have stayed previously. Good value
Negative section of review
Outside noise, windows are old, therefore not as sound proof as could be. Windows let in cold too
Positive section of review
Location was good fir all amenities
Positive section of review
Great views and free upgrade.
Negative section of review
Room very hot, windows difficult to open had to ask someone from desk to open. Leisure/ pool facilities closed were not aware before visit very disappointed as one of reason booked hotel.
Positive section of review
Very central. Family friendly
Positive section of review
Location, history
Negative section of review
Breakfast only ok