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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Alison Court

    Bristol, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Well, appointed studio flat in a great location. Everything you needed for a couple of nights stay. Bed really comfortable and the tea and coffee was a great addition. Also nice to have a full size fridge and a dishwasher if needed forlonger stays.

    • Negative section of review

      The checkin process was so much more complicated than it could be. Not inclusive for people who do not have smart phone. There was a key in a lockbox so not sure why you need to have the hassle of a virtual key!! download app before you arrive as wifi not good. Also i had no hot water and the electric shower was luke warm to cold.🥶

    Reviewed: 29 March 2024 Stayed in March 2024
    Patricia United Kingdom
  • The Glenburn Hotel

    Rothesay, United Kingdom

    Average review score: 7.9
    • Positive section of review

      The staff- wow! Everyone was professional but friendly and made you feel so welcome and at ease. Nothing was too much trouble! The hotel is a stunning building in a fantastic position and rooms are huge! Bar meals were fab! We will be back!

    • Negative section of review

      Large, old rooms & single glazing meant initially the room was a bit cold but we were given a heater for our stay to help which did. People need to remember it is a huge, old building and with that comes a massive expense to restore (which they are working on) and run! So for the price it was fantastic!

    Reviewed: 29 March 2024 Stayed in March 2024
    Annie United Kingdom
  • DoubleTree by Hilton London – Docklands Riverside

    London, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Great location right on the river, room was clean and comfort. We had dinner in the restaurant food was lovely

    Reviewed: 29 March 2024 Stayed in March 2024
    sophie United Kingdom
  • City Apartments - Monkbar Mews

    York, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Very clean and well equipped apartment. Ideal location, walking distance to the city attractions.

    Reviewed: 29 March 2024 Stayed in March 2024
    Buffin United Kingdom
  • Best Western Plus Nottingham City Centre

    Nottingham, United Kingdom

    Average review score: 8
    • Positive section of review

      Basic hotel in a pretty good location with an excellent breakfast.

    • Negative section of review

      Mattresses we hard.

    Reviewed: 29 March 2024 Stayed in March 2024
    Rebecca Australia
  • Millennium Gloucester Hotel London

    London, United Kingdom

    Average review score: 7.3
    • Positive section of review

      Location, have stayed previously. Good value

    • Negative section of review

      Outside noise, windows are old, therefore not as sound proof as could be. Windows let in cold too

    Reviewed: 29 March 2024 Stayed in March 2024
    Alison United Kingdom
  • Hampton By Hilton Bath City

    Bath, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Location was good fir all amenities

    Reviewed: 29 March 2024 Stayed in March 2024
    Margaret United Kingdom
  • Royal Bath Hotel & Spa Bournemouth

    Bournemouth, United Kingdom

    Average review score: 5.9
    • Positive section of review

      Great views and free upgrade.

    • Negative section of review

      Room very hot, windows difficult to open had to ask someone from desk to open. Leisure/ pool facilities closed were not aware before visit very disappointed as one of reason booked hotel.

    Reviewed: 29 March 2024 Stayed in March 2024
    Claire United Kingdom
  • The Barrel Store Cirencester

    Cirencester, United Kingdom

    Average review score: 8
    • Positive section of review

      Very central. Family friendly

    Reviewed: 29 March 2024 Stayed in March 2024
    Susana Zambia
  • The Cavendish Arms

    Cartmel, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Location, history

    • Negative section of review

      Breakfast only ok

    Reviewed: 29 March 2024 Stayed in March 2024
    Nicola United Kingdom