Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £180
Millstream House
Winchester, United Kingdom

Average review score: 9.4
- Positive section of review
  
  The house was clean and beautiful and very comfortable. Nothing seemed broken or dirty. Heated up quickly when we got chilly. Quiet location close to the High Street. The host met us to hand over the keys and she was very kind. That made me feel even more comfortable to stay there.
- Negative section of review
  
  The internet is extremely slow. Even uploading one picture took a very long time. If you are using this as a working vacation, this is not the place for you as you will be extremely frustrated. If you have no need of internet, though, you will be comfortable and happy! I also want to note that the address on the Booking.com site is different than the actual address. Make sure to confirm the address with the owner before you book. I was not made aware of this until the day before I arrived and it caused me some anxiety since the actual address does not show up on Google Maps. It is not very far off from the listed address so it wasn't a problem once I figured out where I was going.
Reviewed: 24 April 2024 Stayed in April 2024

Sarah United States
From £109
Hampton By Hilton London Stansted Airport
Stansted Mountfitchet, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Very comfotable room. Very convenient location to arrive late at night and to catch an early train. Next to train station and inside the airport. All in all excellent stay!
- Negative section of review
  
  Breakfast could be more varied.
Reviewed: 24 April 2024 Stayed in April 2024

Maria Argentina
From £140
Tavistock Hotel
London, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Location and breakfast is excellent. Quiet area. If you look, you can find a beer tavern and other goodies nearby. The beds are comfortable.
- Negative section of review
  
  The room did not correspond to the one shown in the Booking reservation. At first, we had to negotiate to get one double bed and one single bed, as it was in the reservation. Good thing I had printed the confirmation received at the time of booking. At a later time, the data in the reservation was changed by the hotel without coordination. There is neither a refrigerator nor a minibar in the room
Reviewed: 24 April 2024 Stayed in March 2024

ARMANDS Latvia
From £52
Rose and Crown
Goodwick, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Really friendly welcome Good size room Choice of two adjoining pubs for a drink and bite to eat. Good cooked breakfast included.
Reviewed: 24 April 2024 Stayed in April 2024

Neil United Kingdom
From £88
Cedar Court Hotel Harrogate
Harrogate, United Kingdom

Average review score: 7.8
- Positive section of review
  
  The location and gardens were beautiful. Lobby was nice and staff were great.
- Negative section of review
  
  The En-suite Bathroom and corridors were very dated and a bit shabby. Was charged £8 per night extra for parking.
Reviewed: 24 April 2024 Stayed in April 2024

Angela Ireland
From £52
Holiday Inn Express Newcastle Gateshead, an IHG Hotel
Newcastle upon Tyne, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The staff were friendly and welcoming and the place was clean.
- Negative section of review
  
  One of the double glazing units had blown.
Reviewed: 24 April 2024 Stayed in April 2024

Carol United Kingdom
From £54
Clarence House Hotel
Tenby, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Basic but lovely and clean room. The location is fantastic.
- Negative section of review
  
  Nothing I can think of.
Reviewed: 24 April 2024 Stayed in April 2024

Sarah United Kingdom
From £106
Marylebone Inn
London, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Great location, nice manager
- Negative section of review
  
  Nil
Reviewed: 24 April 2024 Stayed in April 2024

Danny Singapore
From £74
Delta Hotels by Marriott St Pierre Country Club
Chepstow, United Kingdom

Average review score: 7.5
- Positive section of review
  
  The buildings and ceilings
- Negative section of review
  
  Sloping floors with no grip made it slippery in some places and creatures around the jacuzzi area which we did report at the leisure centre
Reviewed: 24 April 2024 Stayed in April 2024

Antonietta United Kingdom
From £270
Kew Bridge Apartments
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Everything
Reviewed: 24 April 2024 Stayed in April 2024

Jayden Australia