How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Lakes Hotel & Spa
Bowness-on-Windermere, United Kingdom
Average review score: 9-
Positive section of review
We loved Patrick he was so helpful and really went the extra mile to help me with little things for my boyfriends birthday. We had such a lovely stay and couldn’t recommend enough!
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Riverside Cockatoo's Cottage Charming 3 Bed Retreat for up to 10 Guests
Stockton-on-Tees, United Kingdom
Average review score: 9-
Positive section of review
Such an easy transaction and Hollie was on the end of the phone when we wanted to extend our stay - no issues and very smooth . Would definitely stay again.
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Negative section of review
no issues
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Adria HotelAverage review score: 8.2
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Positive section of review
The location was perfect for what we needed, was under 10 mins away from the Apollo stadium. Room was clean.
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Negative section of review
Be aware that the stairs are fairly steep, wasn’t an issue for us but may be for some individuals. First staff member we met was not the most pleasant and was quite blunt but all other members were lovely.
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Rafayel Hotel & SpaAverage review score: 7.3
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Positive section of review
The best part was the deal on offer, a two digits deal made my stay enjoyable. It was also quiet and clean.
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Negative section of review
The SPA facilities are rather minimal. The two saunas were good, I was the only customer using them.
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Clayton Hotel BirminghamAverage review score: 8.4
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Positive section of review
First night was a fair cost the second night they wanted triple the cost
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Seamill Hydro HotelAverage review score: 8.7
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Positive section of review
Everything was very clean, staff very helpful, was just what we wanted
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Negative section of review
The sauna was out of order and the steam room wasn't well steamy
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Seaspray RoomsAverage review score: 8.9
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Positive section of review
Breakfast very nice & enjoyable.
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Negative section of review
Shower not safe for elderly people, no hand grip on the wall to steady ourselves.
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Knoll Guest HouseAverage review score: 9.7
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Positive section of review
Very accessible to town and beaches
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Negative section of review
Nothing
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Hampton by Hilton London Gatwick AirportAverage review score: 8.1
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Positive section of review
The proximity to the airport.
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Negative section of review
An earlier breakfast would have been “nice” but the continental breakfast was fine.
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Cozy Apartment in BayswaterAverage review score: 7.3
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Positive section of review
There is nothing that I liked
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Negative section of review
Property was disgusting. Towels wet and smelled of perfume. Property was not tidy. Bedsheets not changed. Dust all over the room with a knife sitting on the radiator. Bad smell with horrendous hygiene. I walked straight back out after taking videos of this and sending to the host & did not stay at the property. Host chose not to refund so just stole money basically. Kind of embarrassing for a grown man to be scamming people like this but each to their own. Definitely stay away !
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