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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Edinburgh Marriott Hotel Holyrood

    Edinburgh, United Kingdom

    Average review score: 7.8
    • Positive section of review

      What an outstanding hotel. The staff were amazing, so friendly and welcoming. The room was fabulous. Very roomy with everything we needed. Comfy bed, blackout curtains, tea & coffee, free toiletries but to mention a few. The breakfast was all outstanding. My only disappointment was we couldn’t stay longer! But we will definitely be going back again, and take full advantage of the spa next time too. Location was also superb, literally minutes from the Royal Mile.

    • Negative section of review

      There was nothing I didn’t like.

    Reviewed: 29 March 2024 Stayed in March 2024
    Anthea United Kingdom
  • The Edwardian Manchester, A Radisson Collection Hotel

    Manchester, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Clean, spacious, really friendly staff, amazing breakfast. Comfy bed, and great spa. It’s also a really great location, 5-10 minute walk from everything.

    • Negative section of review

      The view is a bit rubbish, I was upgraded to a higher room with a “better view” but it was just a higher view of the roof

    Reviewed: 29 March 2024 Stayed in February 2024
    Kayla United Kingdom
  • Park House Hotel

    Shifnal, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Lovely large room clean and comfortable. Strong internet for computer work . Staff were friendly and efficient

    Reviewed: 29 March 2024 Stayed in March 2024
    Rob United Kingdom
  • The Midland

    Manchester, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Location, opulence, spa, discounted rates for parking

    • Negative section of review

      Gym was only half available due to a water leak. Our bedroom door stuck when shut and once locked proved difficult to unlock.

    Reviewed: 29 March 2024 Stayed in March 2024
    Dawn United Kingdom
  • Studio 90

    London, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Everything was perfect

    Reviewed: 29 March 2024 Stayed in March 2024
    Nikola Poland
  • Holiday Inn Sunderland - City Centre, an IHG Hotel

    Sunderland, United Kingdom

    Average review score: 9
    • Positive section of review

      Brand new lovely decor

    • Negative section of review

      The location

    Reviewed: 29 March 2024 Stayed in March 2024
    Sarah United Kingdom
  • Leonardo Hotel Derby - Formerly Jurys Inn

    Derby, United Kingdom

    Average review score: 8
    • Positive section of review

      Comfortable and clean

    • Negative section of review

      Food in the restaurant was cold, we were first in for breakfast at 7am and it was still cold!! Incredible! And to top it all, the waiter had the worst case of BO, so bad we couldn’t stay to have our food reheated

    Reviewed: 29 March 2024 Stayed in March 2024
    graham United Kingdom
  • Norbreck Castle Hotel & Spa

    Blackpool, United Kingdom

    Average review score: 5.2
    • Positive section of review

      Beach right out side

    Reviewed: 29 March 2024 Stayed in February 2024
    Walton United Kingdom
  • DH APARTS

    Leeds, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Prestine as always

    Reviewed: 29 March 2024 Stayed in March 2024
    Phillip United Kingdom
  • The Oxfordshire Golf & Spa Hotel

    Thame, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Everything

    Reviewed: 29 March 2024 Stayed in March 2024
    Karen United Arab Emirates