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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Cardiff City Center - with Parking

    Cardiff, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Proximity to Cardiff Arena and shopping/restaurants was excellent. You can see your car in the carpark below from the apartment window if you wanted to check on it. Evening views of the hustle and bustle of city life below, and trains coming and going from the station were a novelty for us to watch.

    • Negative section of review

      All good. If you aren’t keen on heights being on the 15th floor might be an issue. You can watch tv via apps but not via tv channels. We used our Netflix account ok.

    Reviewed: 29 March 2024 Stayed in March 2024
    Elena United Kingdom
  • Atholl House Skye

    Dunvegan, United Kingdom

    Average review score: 9.3
    • Positive section of review

      The staff were welcoming and helpful. It was cleaned to a high standard. Lovely fluffy towels. Books and games made it feel like a home from home in the cosy lounge area. Continental breakfast was very impressive with foods to cover everyone’s taste. Home made jams were delicious.

    Reviewed: 29 March 2024 Stayed in March 2024
    Margaret United Kingdom
  • ibis Coventry Centre

    Coventry, United Kingdom

    Average review score: 7.7
    • Positive section of review

      the room was clean and comfortable. The staff were helpful and the cleaning staff were super respectful of our things. this hotel has a super good location, being less than a ten-minute walk to Coventry town centre and the train station.

    • Negative section of review

      the mattress was a tad too firm for my liking but that's all.

    Reviewed: 29 March 2024 Stayed in March 2024
    Jennifer United Kingdom
  • The Griffin Belle Hotel Vauxhall

    London, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Great value for money, comfortable bed, lovely breakfast and dinner in the bar the night before. Staff friendly.

    • Negative section of review

      The room was compact but perfectly adequate. The shower was very disappointing - half of the sprays didn’t work and it had little power. Everything else was good 😌

    Reviewed: 29 March 2024 Stayed in March 2024
    Lucy United Kingdom
  • Lyndene Hotel

    Blackpool, United Kingdom

    Average review score: 7.6
    • Positive section of review

      The food was fantastic, entertainment brilliant drinks package. All in all great stay.

    Reviewed: 29 March 2024 Stayed in March 2024
    michael United Kingdom
  • The Crown Inn

    Rodmarton, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Superb value, stunning location, wonderful staff, brilliant cooked breakfast

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    Charlie United Kingdom
  • Bayswell Park Hotel

    Dunbar, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Good food and friendly staff. Panoramic sea view from bedroom window

    • Negative section of review

      The sea facing window squaked and creaked during a strong east wind 1 night

    Reviewed: 29 March 2024 Stayed in March 2024
    Irene United Kingdom
  • Church Cottage

    Beadnell, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Property was very clean and the location is perfect

    • Negative section of review

      The shower was not very good at all I’m afraid and needs upgraded

    Reviewed: 29 March 2024 Stayed in March 2024
    Mark United Kingdom
  • Holiday Inn Express Folkestone Channel Tunnel, an IHG Hotel

    Folkestone, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Quiet room, good dinner & breakfast

    Reviewed: 29 March 2024 Stayed in March 2024
    Pratt United Kingdom
  • Wimberley House

    Inverness, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Pleasant facilities and host

    Reviewed: 29 March 2024 Stayed in March 2024
    Ankuma United Kingdom