1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
It was a good place to stay. I actually stayed a night here after I’d just had a night at the Riverside branch which I had booked in error. This one was roomy, and what I’d expect from a chain hotel.
Negative section of review
Breakfast was expensive so I didn’t go for it.
Positive section of review
lovely location clean and comfortable room and excellent restaurant and service - the place had a lovely friendly vibe
Negative section of review
its right next to a road but this was very quiet during the night - I sleep extremely well despite my room being directly above the main door and next to the road
Positive section of review
The location is simply unbeatable. The staff is super responsive over booking chat platform, and always super helpful.
Negative section of review
The room is a tiny bit smaller than you might think looking at the pictures - once the sofa bed is open, there is literally no more space in the room
Positive section of review
I'm a regular here, the staff are great. The place is ideal for my business use.
Negative section of review
The restaurant is not working at nights. But new chefs are about to start. The rooms are clean but need to ask for room to be cleaned. The hotel needs a revamp as not been done for 15 years.
Positive section of review
Access to the gym etc. was great and the breakfast was really good as well!
Negative section of review
Nothing really :)
Positive section of review
Large rooms, historical buildings, good food at restaurant.
Positive section of review
Staff warm and friendly. Immaculately clean.
Negative section of review
Not the best location.
Positive section of review
Staff and location..
Negative section of review
Problem with the water......issues were resolved.
Positive section of review
Cleanliness Location
Negative section of review
Mattress uncomfortable
Positive section of review
room nice
Negative section of review
Our room was directly above a private party which was Loud and late. The pub was closed which we weren't told about (jugged hare)