Booking.com reviews - Verified hotel reviews from real guests

Skip to main content

How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £122
Hyatt Place London City East
London, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Love this place. It's very comfortable, staff are really lovely. I stay here regularly because it is convenient, stylish, clean and reliable. It means a lot to me that staff are so helpful and friendly, that is rare these days! The restaurant and bar at the hotel are also fabulous. Zoom East has something to please everyone... including us vegans! Really appreciate the creative and much more interesting than usual vegan options. I look forward to that Busiati pasta dish every time I come back to London 😆🍝 Thank you everyone at Hyatt Place for your great work 👏🏾😊🌟🥂💝
- Negative section of review
  
  Nothing.
Reviewed: 24 April 2024 Stayed in March 2024

PS United Kingdom
From £100
RossMor Bed & Breakfast
Grantown on Spey, United Kingdom

Average review score: 9.7
- Positive section of review
  
  We had a fantastic time staying at the RossMor B&B. Thomas is a fantastic host, and kindly woke up early to make us breakfast before an early fishing start. The B&B is in a great location, the rooms are comfortable and you have everything you would ever need for a comfortable stay. We'll be back!
- Negative section of review
  
  Nothing!
Reviewed: 24 April 2024 Stayed in April 2024

Charles United Kingdom
From £85
The Ship Inn
Stonehaven, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Great location, friendly welcoming staff, nice room, comfortable bed, good shower, lovely dinner and breakfast.
- Negative section of review
  
  Nothing, everything was great.
Reviewed: 24 April 2024 Stayed in April 2024

Wayne Australia
From £114
The Feathers Holt
Holt, United Kingdom

Average review score: 8.1
- Positive section of review
  
  A lovely old & comfortable hotel . Furnished with good taste & style
Reviewed: 24 April 2024 Stayed in April 2024

Anthea United Kingdom
From £109
The Kings Arms Hotel
Stow on the Wold, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Perfect country pub B&B with friendly staff and a great breakfast!
- Negative section of review
  
  The bed was very soft and the shower fixture was a little old with not very good pressure.
Reviewed: 24 April 2024 Stayed in April 2024

Harry United Kingdom
From £61
Holiday Inn Newcastle-Jesmond, an IHG Hotel
Newcastle upon Tyne, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Staff were brilliant, room very comfortable and food excellent
- Negative section of review
  
  Not much
Reviewed: 24 April 2024 Stayed in April 2024

simon United Kingdom
From £147
Pintail Apartment Bamburgh
Bamburgh, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Breakfast was a nice touch.
- Negative section of review
  
  The apartment and car parking needed better external lighting. I could not see the apartment name or number, we arrived in darkness. Bathroom door sticking as it needed either replacing or adjustment. Had to replace 4 ceiling light bulbs in kitchen and bathroom, fittings were loose and did not always connect when bulbs were inserted. 2 or 3 bulbs out on stairs, did not replace those. Front door sticking, needed a trim at the bottom. Shower fittings needed replacing, they were loose. External door and windows needed painting.
Reviewed: 24 April 2024 Stayed in April 2024

Michael United Kingdom
From £157
Apex Grassmarket Hotel
Edinburgh, United Kingdom

Average review score: 8.2
- Positive section of review
  
  The location and view.
- Negative section of review
  
  No pre warning that pool/spa was not in use. No early breakfast available. No key for Balcony. Staff repeatedly failed to check room for coat left behind.
Reviewed: 24 April 2024 Stayed in March 2024

Andrew United Kingdom
From £76
Terlon Apartments
Liverpool, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Excellent location
- Negative section of review
  
  Very noisy though due to being located opposite 2 nightclubs
Reviewed: 24 April 2024 Stayed in April 2024

Louise United Kingdom
From £130
The Cross Keys, Aldeburgh
Aldeburgh, United Kingdom

Average review score: 9
- Positive section of review
  
  All excellent
- Negative section of review
  
  Nothing
Reviewed: 24 April 2024 Stayed in April 2024

Jo United Kingdom