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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • 4 Canon Lane

    Chichester, United Kingdom

    Average review score: 9
    • Positive section of review

      the location is very good, lots of history and the swinging chandelier with dust from 1500s a secret camera in the foyer sited under a chair looking out, not up I should say , it made me chuckle (is it for real!!) the Cathedral bells, very pleasant, the woman who held her lighter near the entry lock so I could get back in.

    • Negative section of review

      Put in the loft room not advertised like the grander rooms. The windows in the loft room are 6 feet off the ground and as so so are the curtains and curtain pulls, to open or shut windows or close open curtains you have to stand on a chair which is not good for someone over 65, but we did so the second night as the sun beams in at 6am. The bed is also designed for a lofty person and is very High and very firm, firm that blood circulation struggled in the legs, We are just not that accustomed to such a hard bed, but others might be. I thought that maybe a mattress topper would be good, but that would take the bed even higher It was up to waist Hight. There's no protectors on bedding and as so the mattress and pillows are not been protected between different guests which is a put off, non breakfast establishment, so why not a small fridge in room. ( I had my bottle of milk on a string hanging out the window and had to pull it and catch it as it fell towards me. The shower can only be used of a minute otherwise the water fills the tray ready to cascade over the lip if you go into the second minute, the toilet takes over ten minutes to fill. The bed has to be 10 inches from the radiator on one side resulting in burnt bottom or something worse when shuffling past! The main door has a coded lock to gain entry, so don't be like me and leave your phone in the room because your going to need a light to see the lock to get back in Lucky for me there was a woman smoking who assisted with a lighter..... So, unless your over 6feet 8inches tall, skinny and have webbed feet and eat a lot of carrots the room we were in is not for you. Oh finally, on leaving the building on Wednesday morning, I was presented with a gaggle of 6 or so people when I opened the door demanding to be let in, they thought I was the caretaker or something, I hid my half eaten croissant and they they just walked in in front of me...

    Reviewed: 29 March 2024 Stayed in March 2024
    Thorogood United Kingdom
  • The Aqua

    Portland, United Kingdom

    Average review score: 7.8
    • Positive section of review

      A lovely small hotel, quite basic but perfect place to rest your head and spend an evening. The evening food was good and everyone very friendly. A perfect place to stay for a few nights if touring around or if you need somewhere to stay for work or an event.

    • Negative section of review

      I couldn't fault anything but I wasn't expecting a hotel with plenty of facilities

    Reviewed: 29 March 2024 Stayed in March 2024
    Marney United Kingdom
  • Linton Lodge a BW Signature Collection Hotel

    Oxford, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Excellent location, quiet yet close to central Oxford and to local shops, cafes and restaurants. Very comfortable, warm room and comfy bed. Restaurant and bar very convenient and good standard. Would happily return.

    • Negative section of review

      A fridge would have been a welcome addition. Mould treatment would be a good idea on the shower tiles otherwise standard of cleanliness was excellent.

    Reviewed: 29 March 2024 Stayed in March 2024
    ROBERT New Zealand
  • SCHLOSS Roxburghe, part of Destination by Hyatt

    Kelso, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Everything is spotlessly clean, easy access from the rooms to the facilities, staff are so friendly and professional, food is wonderful. It’s fantastic!

    • Negative section of review

      N/A

    Reviewed: 29 March 2024 Stayed in March 2024
    Andie United Kingdom
  • Borrowdale Gates Hotel

    Keswick, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Location was stunning and in an ideal place to explore different areas. Room was decorated nicely and it was comfortable.

    • Negative section of review

      Check in times were unclear and different on booking.com to in the hotel and our welcome was “you’re late” despite on a phone call telling them we’d be arriving within half an hour and we did. Two sandwiches and a small selection of cheese cost £37 which was surprising.

    Reviewed: 29 March 2024 Stayed in March 2024
    Kirsty United Kingdom
  • Booking Urban at Halstead

    Halstead, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Very comfortable stay. It has everything you need for a short stay. Easy access & parking. Would recommend.

    Reviewed: 29 March 2024 Stayed in March 2024
    glynis United Kingdom
  • Bee Bole Cabin

    Monmouth, United Kingdom

    Average review score: 9.9
    • Positive section of review

      Excellent location ! Remote but still close to town !

    Reviewed: 29 March 2024 Stayed in March 2024
    Carrievahmed United Kingdom
  • Skyline Lodge Loch Lomond Castle Lodges

    Balloch, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Views from.lodge 4 excellent views.

    • Negative section of review

      No parking next to the lodge No car charging points for our electric car

    Reviewed: 29 March 2024 Stayed in March 2024
    Michael United Kingdom
  • Cat & Lion Country Pub and Hotel

    Warrington, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Easy to find, plenty of parking

    Reviewed: 29 March 2024 Stayed in March 2024
    Colette United Kingdom
  • All Bar One by Innkeeper's Collection

    Liverpool, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Bedroom and fab shower

    • Negative section of review

      Breakfast was so so greasy didn’t enjoy

    Reviewed: 29 March 2024 Stayed in March 2024
    Amanda United Kingdom