1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Little Glenham, United Kingdom
Positive section of review
Comfortable rooms, plenty of parking, large garden space (including furniture, BBQ), good sized separate lounge, dining room and kitchen to spread out, easy self-checkin process, and ability to book for a single night was a plus as not always possible for large properties at weekends
Negative section of review
Tricky to exit onto main road but not as noisy as I expected. Mobile phone dead-spot but good Wi-Fi to compensate
Richmond upon Thames, United Kingdom
Positive section of review
The location, ambiance and room all exceeded expectations. Lovely atmosphere, handy location magnificent views across sweeping meadows to the Thames. All truly delightful.
Negative section of review
The attitude and indifference of the staff at nearly all levels. It really let what was a great property down. They simply did not care. Not just about us but the other guests as well, it seems. No communication of issues and closures of the restaurant, and a complete indifference to where our party could dine, was one example.
Positive section of review
Everything about the hotel.Staff were extremely pleasant,the customer service brilliant, quality service absolutely 1st class as to mention cleanliness 👍👍
Negative section of review
N/A
Positive section of review
Very clean Great location Comfortable bed Great shower Excellent communication from the owner
Negative section of review
Going home!
Positive section of review
Clean linen & bathroom. Provided a packed lunch as leaving early.
Negative section of review
Room 7 smelt smoky, could hear everyone coming up the stairs just before midnight and gutter was dripping outside the window.
Positive section of review
Nice clean rooms at a great price, with breakfast included.
Positive section of review
Breakfast was lovely and so were the facilities
Negative section of review
When we arrived there were two members of staff, the first said hello and was lovely. The other member of staff just looked at us both (we are both 22) however the first thing they said was you both look too young I need your ID. No greeting or anything like that just a cold comment. Once we showed our IDs to the other member of staff we were welcomed to our room. I understand the need for ID but to be spoken to about the issue a little nicer.
Newtownstewart, United Kingdom
Positive section of review
Great location and great atmosphere
Positive section of review
The renovation
Negative section of review
Nothing