Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £289
Loch Linnhe Waterfront Lodges with Hot Tubs
Glencoe, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The situation on the waterfront and the private hot tub is perfect. The rooms are very spacious and comfortable. The kitchen is very well equipped, with dishwasher, washing machine, microwave, good coffee machine and everything you need for self catering.
- Negative section of review
  
  There is a bit of road noise early morning from trucks, but it's not a major issue.
Reviewed: 23 April 2024 Stayed in April 2024

deborah United Kingdom
From £78
Ringwood Hall Hotel & Spa
Chesterfield, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Hotel was very big. Grounds beautiful. Food excellent and good value BUT the building was a little tired in places and could do with some attention. Surrounding area not the best.
Reviewed: 23 April 2024 Stayed in April 2024

Terry United Kingdom
The Z Hotel Liverpool
Liverpool, United Kingdom

Average review score: 8.3
- Positive section of review
  
  As we arrived ( after a stressful journey), wine and cheese was free, just a lovely idea. Very thoughtful. Staff were lovely. Had breakfast one day, v nice. Perfect location
- Negative section of review
  
  Nothing, really. The room was quite small, but who cares when you're in Liverpool
Reviewed: 23 April 2024 Stayed in April 2024

Viv United Kingdom
From £35
Britannia Hotel City Centre Manchester
Manchester, United Kingdom

Average review score: 5.8
- Positive section of review
  
  Great, central location. Grand entrance to hotel lobby and stairs. Happy with the room although it was at the end of a long corridor.
- Negative section of review
  
  The bathroom was dated and could do with an update. As a woman travelling alone, I would have preferred a room closer to the lift to avoid the long walk in an empty corridor. The bedside table was nice but too big to be practical. It took up most of the bedside table. The room was a little cold but I managed ok when I was under the duvet.
Reviewed: 23 April 2024 Stayed in April 2024

Hanna Sweden
From £83
Hyatt Centric Cambridge
Cambridge, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Lovely room and facilities The hotel restaurant services amazing food and the staff are so friendly
- Negative section of review
  
  Would be great to have a coffee machine in the rooms - they are cheap to provide including 2 - 4 pods!
Reviewed: 23 April 2024 Stayed in April 2024

Katie United Kingdom
From £95
The Pack o' Cards
Combe Martin, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Lovely garden to look out on, food was excellent, comfy bed, friendly staff
- Negative section of review
  
  Nothing!
Reviewed: 23 April 2024 Stayed in April 2024

Sue United Kingdom
From £89
The White Swan
Arundel, United Kingdom

Average review score: 8.1
- Positive section of review
  
  All staff were very friendly and professional at all times.
Reviewed: 23 April 2024 Stayed in April 2024

john United Kingdom
From £125
Haven View
Berwick-Upon-Tweed, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Not applicable nothing to dislikevery nostalgic
Reviewed: 23 April 2024 Stayed in April 2024

Patrick United Kingdom
From £153
No 1 by GuestHouse, York
York, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Locations, staff, decor
Reviewed: 23 April 2024 Stayed in March 2024

Lauren United Kingdom
From £46
Regency House
Cambridge, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Nothing
- Negative section of review
  
  The room, the facilities
Reviewed: 23 April 2024 Stayed in April 2024

Baiju United Kingdom