1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Just a disappointing experience! Kitchen things are not cleaned properly. There's no mug to drink, no remote for TV, all window curtains is in bad conditions, light directly comes towards bed, and people can see you doing bath through window!! No soap, shampoo nothing.. even There's no tea, coffee or something to drink!!! Such a waste of money.
Positive section of review
the breakfast was very good, the staff as been very helpful with serving/clearing the tables/ the seating very comfortable ' and you could eat as much as you want/ rooms very clean/ beds very comfortable to sleep in.
Negative section of review
About the room which we stayed in did not have a fridge in, plus we did not get a complementary drink when booked in
Positive section of review
The apartment is beautiful, complete with kitchen utensils for cooking. The staff were extremely friendly and helpful. Checking in and out was breezy. Highly recommended. Would stay here again if i visit London in the future.
Wimborne Minster, United Kingdom
Positive section of review
This property completely suited my needs as a solo traveller as it was equidistant between family members.
Negative section of review
Everything was adequate for a single traveller but I probably wouldn't stay here with my husband as it would be too small
Positive section of review
Beautiful locations rooms spacious and very clean very friendly staff
Negative section of review
Nothing perfect stay for me 5 ⭐⭐⭐⭐⭐ From me
Positive section of review
They gave complimentary water and biscuits. The staff were fine.
Negative section of review
No food available for dinner. Toilet was in need of a major overhaul. Bath panels rotten from floor being wet, flooring rising up , tile fell off toilet wall. Bed tiny room very cramped. Christmas opening times on main door not a good sign, COVID rules behind the door in the room. Shows signs that nobody is actually caring enough about the property to update things like those two which in turn create a better impression for guests arriving. The staff need guidance give me a call
Positive section of review
Very clean new carpets through out newly painted looks excellent
Negative section of review
No comments
Positive section of review
excellent service lovely staff
Negative section of review
nothing
Positive section of review
breakfast
Negative section of review
bed felt every spring
Positive section of review
Nothing
Negative section of review
I strongly DISCOURAGE staying at this apartment due to significant privacy and comfort issues. Firstly, they request a photo of your face alongside your passport, which is a huge security risk. Although they made an exception when I refused, such a requirement can lead to identity theft if the information falls into the wrong hands. Additionally, the apartment lacks basic amenities such as an intercom, making it inconvenient to communicate with visitors or get deliveries. Also, despite offering a selfie check-in, the process to pick up and return keys is incredibly inconvenient, requiring a 10-minute travel from the apartment, which is particularly troublesome when carrying luggage or incurring extra taxi costs. Moreover, the absence of light-blocking curtains in the bedroom means that by 5:00 AM, the room is already brightly lit, disrupting sleep. These oversights made my stay uncomfortable and raise serious concerns about guest privacy and comfort.