Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada Abu Dhabi Corniche
- “Great hotel for a vacation in Abu Dhabi. Staff was really nice and offered us a free upgrade to a bigger room, since they were available. It's close to Corniche and the cruise port. Will stay again!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Radisson Blu São Paulo
- “Excellent breakfast with good variety and great service. Feel free to ask for a capuccino or an expresso, the filtered coffee is not the only option.”
Canada

The Inlet Bed & Breakfast
- “The room was large and comfortable. Breakfast was awesome as were the hosts and the other guests. The road into the B and B may have been a challenge for anyone who is used to driving only on highway type roads. We enjoyed the scenery!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folia Apartments
- “Fotini was an excellent host! On the arrival day she sent us lots of tips and recommendations for the island and welcomed us personally on arrival. Would 100% stay here again!”
Indonesia

Manzelejepun Luxury Villa & Pavilion
- “Breakfast was included and had multiple freshly prepared options that were very good. The rooms are nicely furnished and well thought out. The pool is long enough to swim laps with comfortable lounges close by. Most importantly the staff is plentiful and always helpful and very friendly. The dinner menu is lengthy, varied and tasty. The grounds are well kept are beautiful.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Chinatown Hostel by Mingle
- “great location, friendly and helpful staff. beautiful and functional rooms. very clean”
Netherlands

B&B Blossom
- “Very clean B&B, comfortable beds, spacious room, fantastic breakfast, friendly owners. Many thanks. Would definitely return and recommend.”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

DK1Hostel
- “Such a lovely hostel. The lady is so friendly and welcoming. She will look after you.”
Turkey

Legacy Ottoman Hotel
- “the staff were excellent in particular Nadim and Emir Han at the front desk. Very polite and friendly. Always available to help with any questions”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £77
Stylish Studio
Colchester, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Central place. Complimentary basket and a pink razor in the beauty products packet, which was funny to find. The place is spacious. Everything is nicely put and decorated. The host kindly allowed me to arrive earlier than check-in. Information, check-in and check-out procedure is very convenient and autonomous.
- Negative section of review
  
  It can be noisy at night as you could expect from being in the city centre. However, ear plugs are provided in the drawer next to the bed.
Reviewed: 23 April 2024 Stayed in April 2024

Aude France
The Lookout
Swanage, United Kingdom

Average review score: 9.6
- Positive section of review
  
  The appartment was amazing. We were greeted with a hamper of biscuits, chocolate, a variety of teas, pods of coffee for the coffee machine and a bottle of prossecco. Ruth was very helpful snd let us enter the flat before the normsl arrival time. Would recommend to anyone.
- Negative section of review
  
  Cannot think of anything.
Reviewed: 23 April 2024 Stayed in April 2024

jeanette United Kingdom
From £126
Stylish coastal retreat in St Ives
Carbis Bay, United Kingdom

Average review score: 9.7
- Positive section of review
  
  location is perfect. 5 minute walk to the train station. you can buy a return into the centre of st ives for £2. trains run every half hour, also to penzance. Nice and peaceful and perfect for walking too.
- Negative section of review
  
  remember it is on the coast do expect some hills if walking. But plenty of car parks available also
Reviewed: 23 April 2024 Stayed in April 2024

Dean United Kingdom
From £44
The Jephson Hotel; BW Signature Collection
Leamington Spa, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Friendly staff. Very comfortable bed. Short drive to town centre for restaurants and shops etc.
- Negative section of review
  
  A couple of different kinds of teabags would be good for those of us who don’t drink ‘normal’ tea. A small bottle of mineral water could be provided.
Reviewed: 23 April 2024 Stayed in April 2024

Peter United Kingdom
From £81
Beautiful 1 bed bungalow
Ryde, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Good location walkable to Ryde. Issues about WiFi mentioned in some reviews has been sorted.
- Negative section of review
  
  Dirty grill pan.
Reviewed: 23 April 2024 Stayed in April 2024

Sue United Kingdom
From £64
DoubleTree by Hilton Harrogate Majestic Hotel & Spa
Harrogate, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Beautiful hotel. Aesthetically pleasing, comfortable rooms and a great spa!
- Negative section of review
  
  Only down fall was the service in the bar. We ordered some lunch and the guy serving us seemed to have no customer service skills at all. It felt like he just didn’t want to communicate with us at all. Maybe he was having a bad day but it’s not acceptable in his role to be like that with customers
Reviewed: 23 April 2024 Stayed in April 2024

carroll United Kingdom
From £75
The Beacon & Railway Hotel
Stonehouse, United Kingdom

Average review score: 8
- Positive section of review
  
  Dinner and breakfast excellent quality. Comfortable bed.
- Negative section of review
  
  Sound transfer from rooms above caused a lot of lost sleep.
Reviewed: 23 April 2024 Stayed in April 2024

Tim United Kingdom
From £110
DoubleTree by Hilton London – Docklands Riverside
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  The views of the river
- Negative section of review
  
  On booking we didn’t realise the hotel was situated the other side of the river bit of a faff finding the ferry to cross on arrival. The walk from Canary Wharf tube didn’t bother us but for the less able it might. ( 2 minutes to cross a tad pricey, but then free to staying guests at the hotel ) Marathon morning no ferry/boat crossing early enough. Alternative walk to tube at Canada Water 20 minutes walk from hotel ( if we had known this on arrival we could have gotten off here and not Canary Wharf) We used this station for logistics throughout our trip. Hotel its self was ok nothing special. We had a view of the carpark, local residents garages and overflowing bins situated below our balcony. To which were emptied one morning, but the overspill of rubbish was left in the balcony area below. ( perhaps a unused hotel room) ( not pleasant on the eye) The room itself was ok, although tepid water to shower, the most comfortable of beds and pillows to only dream on. The carpet was in desperate need of a clean.
Reviewed: 23 April 2024 Stayed in April 2024

Victoria United Kingdom
From £160
Leonardo Royal Hotel London City - Tower of London
London, United Kingdom

Average review score: 8.4
- Positive section of review
  
  View, facilities
- Negative section of review
  
  All was good
Reviewed: 23 April 2024 Stayed in April 2024

Javier United Kingdom
From £65
Sprowston Manor Hotel, Golf & Country Club
Norwich, United Kingdom

Average review score: 6.9
- Positive section of review
  
  Appearance
- Negative section of review
  
  Tired in places
Reviewed: 23 April 2024 Stayed in April 2024

Steve United Kingdom