Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £80
Radisson RED London Gatwick Airport
Crawley, United Kingdom

Average review score: 8.5
- Positive section of review
  
  I really enjoyed my experience, it was fast and the person at reception was super friendly and helpul Really appreciated the complimentary food and drinks in my room and the place was very clean. Good choices for breakfast too.
Reviewed: 24 April 2024 Stayed in April 2024

Marco United Kingdom
From £192
The Porterhouse grill & rooms
Oxford, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The room was enough functional and satisfactory. The breakfast in it's steakhouse restaurant was excellent. We've also enjoyed the aged cote de boeuf for dinner which was marvelous.
- Negative section of review
  
  We had difficulty in finding a good parking lot near the hotel.
Reviewed: 24 April 2024 Stayed in April 2024

Shigeru Japan
Monawilline Cottage
Lamlash, United Kingdom

Average review score: 9.5
- Positive section of review
  
  A beautiful cottage located in a quiet seaside village. The cottage is clean and nicely decorated and felt like home as soon as we walked in. Would definitely stay again.
- Negative section of review
  
  Nothing. However please note the bedrooms have a low ceiling.
Reviewed: 24 April 2024 Stayed in April 2024

Calvin United Kingdom
From £84
Crowne Plaza Plymouth, an IHG Hotel
Plymouth, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Best hotel in Plymouth,location amazing ..spa facilities good ,restaurant on the top floor top class…is the second time we stayed and it didn’t disappoint
- Negative section of review
  
  Not particularly much …just a small mention if it counts…it should be different hours for the pool for hotel guests and for outside bookings…but I guess it is just business..
Reviewed: 24 April 2024 Stayed in April 2024

Dorin United Kingdom
From £90
Point A Hotel London Canary Wharf
London, United Kingdom

Average review score: 8.2
- Positive section of review
  
  It was a good room, clean and good communication.
- Negative section of review
  
  the price for the size of the room but that's London
Reviewed: 24 April 2024 Stayed in February 2024

jordan France
From £51
Ropewalks Hotel - BW Premier Collection
Liverpool, United Kingdom

Average review score: 8
- Positive section of review
  
  gr8 hotel in city centre and friendly staff
- Negative section of review
  
  cost of car parking - should have been included in the hotel price
Reviewed: 24 April 2024 Stayed in April 2024

Partridge United Kingdom
From £74
Queens Hotel
London, United Kingdom

Average review score: 7
- Positive section of review
  
  The price, breakfast and helpful staff.
- Negative section of review
  
  The noise from the traffic was appalling as the warped double glazing window did not keep the noise out when shut, and I was woken before 06:00 each day because of the noise. The roller black out window blind did not keep the light out. The thin walls did not keep the noise from the rooms on either side of mine, and I could hear other guests talking very easily. With the shower turned on full, it took the hot water around 6 to 8 minutes to arrive.
Reviewed: 24 April 2024 Stayed in April 2024

Graham United Kingdom
From £114
ibis London Blackfriars
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Breakfast was varied and delicious
- Negative section of review
  
  The room was missing a fridge which is something that could really help
Reviewed: 24 April 2024 Stayed in April 2024

izhak Ireland
From £85
The Langley Arms Bed and Breakfast
Bristol, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Nice and homely and warming
- Negative section of review
  
  Nothing
Reviewed: 24 April 2024 Stayed in April 2024

Dave United Kingdom