1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was exactly where our interests were. The room was bright and attractive and the facilities were such that we enjoyed breakfast in our room in the morning. Staff worked very hard to accommodate our requests and aided us in getting our taxi to take us to the airport. A recommendation that would have been useful for us would have been information about bus service and subway routes. Buses are a great way to travel within the city.
Negative section of review
A queen mattress is more to our liking. Tub a little high for older guests and tub was slippery getting out of. Rubber mat could help. Heated towel rack was a bonus.
Positive section of review
Just a disappointing experience! Kitchen things are not cleaned properly. There's no mug to drink, no remote for TV, all window curtains is in bad conditions, light directly comes towards bed, and people can see you doing bath through window!! No soap, shampoo nothing.. even There's no tea, coffee or something to drink!!! Such a waste of money.
Positive section of review
The room was spacious, clean and had great views, The staff were great, professional and attentive. Everything was explained and the individual checking me in was very patient.
Negative section of review
The charging station did not work, I call the charging station support line but they were unable to assist. Although a cooked breakfast was included it was cold
Positive section of review
We loved everything. It was so close to the town and little cinema. The beds were soooo comfy and all the household utensils were clean and perfect
Negative section of review
The only downside was parking but we did manage to park in a nearby car park for £16 a day
Positive section of review
Relaxing time away. Fab views from the apartment. We would consider again. Parking great and accessible.
Negative section of review
Broken door handles but 1 fixed straight away. Little room...very tight and tiny. Main shower not very hot and weak water flow.
Weston-super-Mare, United Kingdom
Positive section of review
Delicious food - Comfortable bed in lovely room - Enjoyed swimming pool and sauna.
Negative section of review
Nothing
Positive section of review
Top notch service. Always attentive towards the guest. Housekeeping immaculate.
Negative section of review
The breakfast buffet is a bit expensive. Crowded in the mornings. One day, it took 10 minutes before they had replenished the eggs, bacon, and sausages.
Positive section of review
cleanliness, and very comfortable venue. Convenient location
Positive section of review
Nothing at all
Negative section of review
Blood stains on sheets and bodily fluids on duvet and pillows not been washed been here twice
Positive section of review
The location
Negative section of review
Waiting for the lift was too long