Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Premier Inn Dubai Al Jaddaf
- “We loved the location. Metro station was just few meters away and if you took a taxi, u were in the city centre in 10-15 minutes. The bed was truly amazing! Felt well rested every single day. We also enjoyed the hotel restaurant and bar - delicious food and great drinks! Definitely recommend the hotel.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

POUSO DO BEIJA FLOR
- “Great clean place with great host and a very good location. the host was super helpful with tips and just a general friendliness.”
Canada

Dancing Bear Inn Hostel
- “Staff super nice and helpful”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Scorpios Mansion / Downtown Skala / Seaside
- “The holiday home is just gorgeous! I felt being welcomed by family. Roula and Nick are such excellent hosts. Our flights arrived late and they waited for us to arrive to hand over the keys. The house is so tastefully decorated. The beds were very comfortable. Roula and Nick were very friendly and looked after us like family. They also arranged a taxi service for us. We met Poppi who was just delightful and helpful us to explore bit more of the island. I can’t recommend this place enough for anyone looking to escape to a place that is far from the maddening crowd.”
Indonesia

Sahadewa Resort & Spa
- “The staff was one of the best parts. They were great and always helpful. The location was in a good place too.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Tabist Hotel Nizi Fuefuki Misaka
- “Everything is perfect ❤️❤️❤️ We will comeback again.”
Malaysia

Axon Suites KL Pavilion
- “Good location staff is very freindly all is good”
Netherlands

Test property MARA
- “Everything was to my liking. Great breakfast.”
Poland

Central Krak Apartments
- “A very quiet property in an excellent location with a walking distance to the Old Town and the railway station which takes you directly to the airport. A plenty of places to eat around and a good shop in the building, if you need anything urgently. The owner is very helpful and a quick replier. The flat has everything you need for a short stay. Really happy with the stay.”
Portugal

Estabulo de Valinhas
- “We have had a great time at this country hostel. Don't hesitate and book if you are walking the Camino walk”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

The Royal ThaTien Village
- “Great Air Con, location and staff”
Turkey

Lily Town Hotel
- “Fantastic location, so close to coffee, food and the old town. We arrived late and were tired but the guy on staff told us that we should go out and explore Hadrians Gate and Old town at night and we are so glad that we did! Was a really cool vibe - would recommend exploring at night - this was at 11pm! Bed was comfy and the space was perfect to spent a night or two in as a stopover. Location and value for money are hard to beat. We were able to park our hire car directly outside the front of the hotel which was awesome. Staff were great and very helpful. We would stay here again.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £65
Glenora Guest House
Whitby, United Kingdom

Average review score: 9.6
- Positive section of review
  
  The location is very interesting. A short walk round the corner brings you to the sea. There was a bitter wind blowing when I went fora pre-breakfast walk, so I was not tempted to go down to the beach, but the view was wonderful. A few yards down the road towards the town is the beautiful Pannett Park, in which stands the fascinating Whitby Museum. I spent two hours there , and even so did not examine every detail. Breakfasts? Excellent. I chose the kipper for the first morning and the very comprehensive meaty breakfast for the second. The house itself is a great example of the Yorkshire building tradition; solid and stylish. The owners are very friendly and helpful. Ihave promised Julia that I shall go to Glenora again if I return to Whitby.
- Negative section of review
  
  Difficult to find any fault, considering the excellent value 8for money. An en-suite toilet and shower are always nice, but I did not mind at all having to cross the landing.
Reviewed: 19 April 2024 Stayed in April 2024

John United Kingdom
From £65
The Berry Boutique
Bowness-on-Windermere, United Kingdom

Average review score: 8.2
- Positive section of review
  
  The location was fantastic-we had a problem with the door handle breaking and the shower on the first day was cold-we contacted the owner who offered some financial compensation for the inconvenience.
- Negative section of review
  
  Intermittent cold shower- no person at the hotel to speak to, keys were in a safety deposit- handle on the room door came off-expensive for the quality of the room- advertised as a boutique hotel but felt more like a guest house-no parking
Reviewed: 19 April 2024 Stayed in April 2024

Paula United Kingdom
From £90
Barton Hall Hotel & Spa
Kettering, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Lovely room and spa, staff were very friendly and helpful. Spa very modern and clean and we found our treatments great and very relaxing. Dinner was lovely and the restaurant and bar were also great.
- Negative section of review
  
  The garden spa could do with a heated and more sheltered part for rainy and colder days, fire pit was not turned on and we found it cold being out there for a while when not in the hydrotherapy pool. Service at dinner was slow but the food made up for it, there was a large group of people there at the same time.
Reviewed: 19 April 2024 Stayed in April 2024

Laura United Kingdom
From £68
Aparthotel Adagio Birmingham City Centre
Birmingham, United Kingdom

Average review score: 8.8
- Positive section of review
  
  It is close to all amenities, train station and bullring. The staff are really nice and welcoming. It’s nice and quiet. It’s in a good area. And the superior apartment was very spacious and clean.
Reviewed: 19 April 2024 Stayed in April 2024

Shannon United Kingdom
From £75
The Village Inn
Northallerton, United Kingdom

Average review score: 8.4
- Positive section of review
  
  This is our 4th stay...staff are super helpful. Breakfast is lovely and restaurant food very good. Bed comfy and the rooms are quiet in a lovely area and close to the shops and pubs etc
Reviewed: 19 April 2024 Stayed in April 2024

Jenny United Kingdom
From £91
Sidney Hotel London-Victoria
London, United Kingdom

Average review score: 7.8
- Positive section of review
  
  The things I liked are the following: Bus stop in front of the hotel. Complementary breakfast Storage of luggage before and after check-in and check out. Excellent room service
Reviewed: 19 April 2024 Stayed in April 2024

Angel United Kingdom
From £78
Grouse & Claret, Matlock by Marston's Inns
Matlock, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Staff allowed me to park my motorbike in a safe spot round the back of the hotel for the night. Really friendly staff and great pub food downstairs. Room was a bargain.
Reviewed: 19 April 2024 Stayed in February 2024

Zeana United Kingdom
From £63
Modern Room with Private Bathroom
Croydon, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Very clean and comfortable
- Negative section of review
  
  Wish we stay a bit longer
Reviewed: 19 April 2024 Stayed in April 2024

tatiana United Kingdom
From £60
The Harbour House Sea front Hotel
Portpatrick, United Kingdom

Average review score: 8.1
- Positive section of review
  
  The perfect position
- Negative section of review
  
  Having to climb all the stairs!
Reviewed: 19 April 2024 Stayed in April 2024

Janet United Kingdom
From £42
Komo Pod Hotel
London, United Kingdom

Average review score: 7.5
- Positive section of review
  
  It's cheap
- Negative section of review
  
  Don't expect a POD hotel. This is a hostels d the pods are made from plywood. The worst thing is that there is absolutely no ventilation in the pods. It's just heats up and doesn't stop until you open the door.
Reviewed: 19 April 2024 Stayed in April 2024

Carl United Kingdom