1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good for parking at rear private carpark. Close to bus stop for journey to and from central Edinburgh. Clean and spacious. Comfortable and large bed. Nice size bedroom. Well equipped kitchen.
Negative section of review
In en-suite shower room there was a 2 inch gap at bottom of shower doors allowed water to exit onto shower room floor. The double socket on one side of the bed had no power to it. Hence unable to read with main light off. Checked consumer unit but no circuit breakers had tripped. Is this socket connected to the ring main? Front door rattled on our first night as it was quite windy. I had to wedge toilet paper between door and frame to stop the rattle and noise. I phoned Neal to tell him about these problems. 3 small problems that need attention but they did not stop us enjoying our stay.
Positive section of review
Very helpful hosts who looked after us so well. House itself was well equipped and furnished. Extremely comfortable and warm.
Negative section of review
No complaints at all
Positive section of review
Good size room, seating area was comfortable. Comfortable bed. Clean room. Friendly, helpful staff.
Negative section of review
The bed was not accessible by both sides as it was virtually against the wall. The bathroom was OK but the window blind was sitting on top of the radiator. The drinking glass in the bathroom was dirty. There was no bath mat on the floor nor anti slip mat inside the bath. I had trouble getting in and out of the bath to take a shower. Also, there was no lift and we were on the 3rd floor.
Positive section of review
Spacious lounge and dining areas. Lovely gardens. Staff very efficient and friendly.
Negative section of review
The dining room was very busy noisy with a full hotel which is not our scene. The dinner menu had many supplement charges. The pool facilities were poor with outdated areas which did not feel particularly clean. No robes were provided in the room for leisure facility use.
Positive section of review
Location. In fact everything with the exception of drink and food prices
Negative section of review
Excellent hotel.
Positive section of review
Great location Lovely choices a breakfast A really dog friendly hotel
Negative section of review
Nothing
Positive section of review
Located on roadside wasn't a fan of that but e erythinv else great
Negative section of review
Location side of road
Positive section of review
Sharon was welcoming and accommodating; breakfast was super tasty
Positive section of review
Location is fabulous. Room was lovely.
Negative section of review
Prices in the bar, £21 for 2 Baileys, crazy
Positive section of review
Lovely building and good location.
Negative section of review
Watched and waited for eggs to come out of the kitchen and they were still cold - sorry. Also, the sheets are cleaned with a very strong smelling soap or are sprayed with a perfume that was really over powering.