1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff on reception were pleasant, warm and welcoming. They greeted us promptly with a friendly welcoming and accommodating attitude.
Negative section of review
The room was not clean, there are splashes (coffee?something else?) on the wallpaper. The wood fitting next to the bed is not fixed and fell off leaving rough splinter edges, dust, dirt, litter inside. Hair in the shower. The desk topping peeling away, cut, dirty and damaged with ring marks, burn marks. The layout of the room inconvenient and not well thought out, no bedside tables and no plug anywhere near the bed which is important when you have medical devices which need plugging in whilst you sleep. Overall impression of an extraordinarily shabby set-up. We ended up leaving the hotel and staying elsewhere.
Positive section of review
Great location near waterfront and Albert Dock. Big bedroom with huge bed. Modern design.
Negative section of review
Breakfast was very poor: little selection for continental and cheap produce; hot selection with rubber bacon kept warm for hours and TINNED CHOPPED tomatoes!
Positive section of review
Very good breakfast, smaller continental option at a lower price would have been good.
Negative section of review
Not keen on 'Pets' allowed hotels'. Room did smell of 'dog'.
Positive section of review
Clean modern house in a quiet residential area. Well equipped kitchen, comfy beds.
Positive section of review
Beautiful location Very dog friendly Very clean Very welcoming Amazing food
Negative section of review
Nothing
Positive section of review
Close toPaddington station so easy access to tube. Quiet safe area……………………
Positive section of review
Well situated a short ealk from shops and restaurants.
Negative section of review
Room was fine but in need of improved decoration. Access to car park at rear very tight
Positive section of review
Great location and all the little extras were a bonus
Positive section of review
Great location, host and tidy room
Positive section of review
Close to station access.
Negative section of review
check-in was supposed to be at 3pm, and we only managed to get in at almost 4pm because they were cleaning. Upon arrival we found the cleaner who was still there. House with a lot of humidity, there was no face towel in the bathroom or soap. There was no dishcloth in the kitchen. We cooked and there was nowhere to dry our hands after washing. It has a dishwasher but there was no soap. Then we put the dirty dishes in the machine and leave them there. It's a good thing we only rented it for 1 day because otherwise we wouldn't have any dishes to use the next day. In the early evening it was uncomfortable to stay at home due to so many mosquitoes in the bedrooms and bathrooms. In one of the bathrooms the bathtub was closed for use.