1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location to Kew Gardens , very comfortable bed excellent shower , nice touches with fresh milk in the fridge . Lovely welcome from Alicia on reception a asset to the business .
Negative section of review
Unfortunately due in part to under staffing at breakfast majority of tables were left with dirty dishes , not pleasant to eat breakfast surrounded by dirty tables , continental area not re filled in a timely manner people often asking for dishes , orange juice , milk etc . Quality of the hot breakfast was very good, however poorly executed .
Positive section of review
Really great atmosphere, engaging staff, beautifully appointed rooms and delicious food.
Negative section of review
I can honestly say there was nothing we didn't like.
Positive section of review
Very helpful professional team, interesting menu - an enjoyable stay. Would use again.
Negative section of review
No issues
Positive section of review
The place was very close to a tube station (12 mins walk) and very central. Was clean.
Negative section of review
Very small rooms, could barely move in the toilet. The beds were very uncomfy and the pillows were so bad. There was so place to put your clothes (only hangers). No solid doors in the bathroom so everything seen. No space inside the bathroom for 2 people.
Positive section of review
Location. Good food.good layout of dining room. efficient reception area.
Negative section of review
Everything was OK.
Positive section of review
Breakfast was delicious- not included. Staff were lovely and helpful.
Negative section of review
We paid for parking on the first day cos we weren't told you could park for free. Hairdryer broken 2nd hair dryer broken. 3rd time lucky.
Positive section of review
Nice, clean & spacious. Very close to shops
Negative section of review
There was no internet in the property but the owner let me use her mobile hotspot
Positive section of review
Location great, tucked away.
Negative section of review
Really squeaky floors, especially in the bathroom! Made it a bit difficult late a night moving around trying not to wake others up!
Positive section of review
Clean and comfortable
Negative section of review
Walking distance to town centre.
Positive section of review
Convinient
Negative section of review
Should be cheaper for that standard