1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It's a wonderful place. We come to visit family and those sea views are exceptional. I also have to say, best beds I've ever slept in in a hotel. The hotel is undergoing a refurb but we are so well looked after and the value for money is exceptional. I hope after the work is done the hotel retains its traditional charm. Staff and consequently other customers are so friendly. A great atmosphere so thank you.
Negative section of review
I am scared of lifts but that is just me. I am also into health and fitness so taking the stairs doesn't hurt. Otherwise nothing wrong. All good. thank you again
Positive section of review
Very spacious lounge and bedrooms although the kitchen is small, we could have done with a larger frying pan at breakfast time as there was 6 of us so had to cook in batches. The oven was a nightmare, we couldn't get it to work as its on a timer, we had instruction but between the 6 of us we still couldn't figure it out lol
Negative section of review
The stairs, I have limited mobility, I should have read the description better. Furniture was a little dated in the bedroom, I thought I was back in my granny's house.
Positive section of review
Wonderfully clean flat with a nice big living space. Quite a good location with free weekend parking nearby and is walking distance to tube, DLR, and buses. The addition of drinks, fruit, and biscuits was a lovely touch.
Negative section of review
The kitchen was very badly equipped. There was 1 pan and 1 saucepan, no kitchen knives or utensils, no oven pans, and a very temperamental kettle. We had taken food with us to cook a meal but ended up having to have food delivered as the kitchen was unusable for cooking in.
Positive section of review
room was spotless, the breakfast was excellent. the staff were friendly and helpful. highly recommended place to stay if you are visiting Snowdonia or Llandudno .
Positive section of review
Extra security function in the lifts, only people who are staying at the hotel can use the lifts. This is great especially as families book this hotel.
Positive section of review
Location ,staff, swimming/ sauna facilities . Food was amazing . Breakfast setup with great variety also gf available.
Positive section of review
Excellent staff, comfy room and lovely breakfast. Would certainly return.
Positive section of review
It was a warm friendly hotel with a comfy bed and good breakfast
Negative section of review
All the trying to be hip is a bit tedious but I guess it is your brand style
Positive section of review
Very accommodating staff, wonderful location, very nice room.
Positive section of review
I can’t fault it! Good location and service was good.
Negative section of review
The bed wasn’t comfortable.