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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Grey Street Hotel

    Newcastle upon Tyne, United Kingdom

    Average review score: 8.5
    • Positive section of review

      We stayed for two nights, the staff (including house service who are usually forgotten about in reviews) were fantastic, very friendly and helpful. Our room was lovely, unfortunately for the hotel there are road works going on directly outside of the hotel but this did not effect our stay as they didn’t start work till around 9am. We ate in the restaurant and the food & service was exceptional. We will definitely stay here again. Very close to really nice bars and restaurants and Eldon Square. Thank you to all of the staff .

    • Negative section of review

      Nothing

    Reviewed: 28 March 2024 Stayed in March 2024
    Angela United Kingdom
  • ibis London Excel-Docklands

    London, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Trade Expo Excel - hence the booking and lets start with a negative / as dont usually stay at an Ibis ! Hence my complete and utter surprise at how could this hotel was - may i pariculary flag the staff ( cheerful and super helpful ) location excellent and breakfast superb - plus room a great deal better than expected. To sum up a complete no brainer and I plan to return / - if I am working / visiting Excel - CONGRATULATIONS

    • Negative section of review

      It does attract big groups and - location and ? - results in security

    Reviewed: 28 March 2024 Stayed in March 2024
    Bowen United Kingdom
  • Clayton Hotel City of London

    London, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Excellent service, super clean, comfortable beds with quality soft linens. Perfect location surrounded by amenities. We had the pleasure of dealing with Rakun and his dining room crew for our group and we were throughly impressed with his professionalism and customer service skills.

    • Negative section of review

      Construction outside, but that's unavoidable. No big deal. Accept it.

    Reviewed: 28 March 2024 Stayed in March 2024
    Roche Canada
  • Flambards Hotel

    Cardigan, United Kingdom

    Average review score: 9.1
    • Positive section of review

      stayed for work purposes ideal for what we needed but would revisit for leisure reasons. The staff were very friendly and cooked our breakfast which was delicious at an earlier time than they normally do so we could get an early start. room was very clean and beds were comfy.

    Reviewed: 28 March 2024 Stayed in March 2024
    David United Kingdom
  • The Royal Heysham

    Heysham, United Kingdom

    Average review score: 9
    • Positive section of review

      Location - a short walk to coastal path and lovely garden at the local church. Excellent breakfast and tasty dinner. Gets busy so good to book a table for dinner

    • Negative section of review

      Room was a little dark, as had quite a small window but well appointed and presented

    Reviewed: 28 March 2024 Stayed in March 2024
    Fiona United Kingdom
  • Moness Resort

    Aberfeldy, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Brilliant time at moness. Cottage had everything we needed . Spa pool was excellent. Steam room fantastic. Staff excellent

    • Negative section of review

      Nothing.

    Reviewed: 28 March 2024 Stayed in March 2024
    Margaret United Kingdom
  • THE RETREAT

    Hereford, United Kingdom

    Average review score: 9.8
    • Positive section of review

      Great location with amazing friendly hosts. Very dog friendly. Highly recommend.

    Reviewed: 28 March 2024 Stayed in March 2024
    Penny United Kingdom
  • The Traveller's Rest

    Grasmere, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Friendliness of staff, warm and cosy atmosphere. Excellent food.

    • Negative section of review

      Not applicable

    Reviewed: 28 March 2024 Stayed in March 2024
    Brian New Zealand
  • Donnington Guesthouse

    Truro, United Kingdom

    Average review score: 8
    • Positive section of review

      Handy location, friendly staff, quiet, dog friendly, clean.

    • Negative section of review

      Bed was a bit saggy, could do with a newer mattress.

    Reviewed: 28 March 2024 Stayed in March 2024
    Louise United Kingdom
  • Carn Kenidjack View Caravan, space, peace and tranquillity

    Penzance, United Kingdom

    Average review score: 9
    • Positive section of review

      Lovely location. Very private. Lovely views. Helpful host.

    • Negative section of review

      Wine glasses would be nice addition to the glasses provided 😊

    Reviewed: 28 March 2024 Stayed in March 2024
    Tracy United Kingdom