1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was as expected and delightful! The staff were extremely helpful and friendly, the breakfast was exceptional and the service was very efficient. We enjoyed the stay and accommodation enormously! The location was near perfect for visits to Ross itself and Hereford.
Negative section of review
Nothing comes to mind! In fact everything was just spot-on and room service couldn't be faulted either!
Positive section of review
Lovely hotel in lovely grounds. The evening meal was very tasty and so was the breakfast, although on a previous stay we had the breakfast served to us .
Negative section of review
Our room was fine but my son's room next door was a little shoddy. The shower was only big enough for a person of about 4foot and the bathroom was very tired looking. Also the jacuzzi was not working very disappointing.
Positive section of review
Location , hotel is comfortable , warm , hospitable . Facilities just right
Negative section of review
Having to leave so soon
Positive section of review
Location was great for us and our needs. Car park location also v good
Negative section of review
Car park advertised as £6 but was £10. Air conditioning wasn’t very good as it kept turning off and room got too hot all the time. Could have been a little cheaper for size of room I.e around £110-£115. Booked a double room but was given room with a small double and a single
Weston-super-Mare, United Kingdom
Positive section of review
Very dog friendly and the staff were lovely and very helpfull
Negative section of review
Nothing, it was a lovely place to stay
Positive section of review
Great location Nicer than hotel
Negative section of review
Stairs steep and difficult if have disability. Remote doesn’t work well Heating wasn’t easy to work out Parked at end of street. Again disability problems Neighbours noisy. Argued Not stayed in house before. Didn’t realise strip bed etc Not convenient (disability)
Positive section of review
Lovely breakfast, great staff
Negative section of review
All was great
Positive section of review
Beautiful Room
Negative section of review
Amazing hospitality
Positive section of review
nothing
Negative section of review
The maintenance is very poor, and it's not clean. bathroom shower tiles on the floor were broken - not a pleasant stay at all - definitely NOT worth the money