1
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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a very friendly welcome from the owner when we arrived. The room was an excellent size with comfortable beds and colourful decor. The breakfasts were good and included simple cereals, yoghurt, fruit and pain chocolate. There was a microwave and jug in the room and the kitchen. The walk to gatwick station was very manageable through a nearby park. Horley station was a little bit closer and nice walk along safe streets. We accidentally took the key and sent it back immediately and they were very good about our mistake.
Negative section of review
Although the bathroom was clean the shower curtain did not reach to the bottom so the floor inevitably got wet. It smelt mouldy and there was no way to heat it or dry it out. So the people using it after a shower got wet feet. The guest book encouraged us to do our own dishes but the kitchen was off limits so we just left our dishes on the trolley like everyone else. I think other guests found it difficult to get hold of someone as I opened the door for some guests who were standing out in the rain for a while.
Positive section of review
Our room was available on arrival, very clean, offered plenty of space, and the extra large bed was extremely comfortable. We were given a free upgrade on arrival, which was very welcome. The reception staff were lovely, really warm, welcoming and helpful. Good breakfast. Great hotel, great central location, reasonably priced.
Negative section of review
The bar closed at 11 on the night we were staying, it would have been nice to have a couple of drinks after our evening out, but we could only buy one then it closed.
Positive section of review
The club room was excellent, huge bed, very comfortable. The swimming pool and spa were also very enjoyable, Friday evening was great, but Saturday morning was far too busy.
Negative section of review
The shower was overflowing in the bathroom. The food in the hotel is really substandard.
Positive section of review
Spacious room with a comfortable bed. Large walk-in shower. Spotlessly clean everywhere and has a real attention to detail. Staff were friendly, helpful and efficient.
Negative section of review
Breakfast room is a little 'cosy'. Cooked breakfast is a little limited, only 1 slice of toast per person, but I'm sure you could perhaps ask for more.
Positive section of review
Unfortunately the property, although in a great location, was not suitable to be rented out.
Negative section of review
The bathroom roof was covered with mould, the main living room couch was dirty and uncomfortable and the entrance corridor smelled like urine.
Positive section of review
Staff really nice! One helped me with heavy suitcase, another made me a great cup of tea!
Negative section of review
Pod was fine but VERY small. Have stayed in Boston Hotel where pods were bigger... One of the pillows could have been a bit softer.
Clacton-on-Sea, United Kingdom
Positive section of review
Very clean bright house with great facilities beds comfortable and great location
Negative section of review
Nothing to dislike
Positive section of review
Value for money. Had a lower expectation than i found Staff were helpful.
Negative section of review
It was really cold inside. this could improve
Positive section of review
Location
Negative section of review
Lack of heat
Positive section of review
Clean
Negative section of review
Not enough pillows