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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • The Yorkshire Hotel

    Harrogate, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Even tho we stayed for one night the room was outstanding, very clean and fresh! The bed was comfortable and we both got really good sleep! We didn’t get to use any facilities on site however we will make sure to do so next time we stay over! First time in Harrogate and it was really easy to find. The staff were lovely and the check in and out process was super fast!

    Reviewed: 29 March 2024 Stayed in March 2024
    Oliwia United Kingdom
  • Carnach

    Fort William, United Kingdom

    Average review score: 8.8
    • Positive section of review

      - very nice interior, comfortable and cozy - lots of amenities, even some food is provided - the view - it's super quiet and safe - there are nice walking paths around the neighborhood, cemetery etc - lots of outlets - Claire is a great host

    • Negative section of review

      - super thin wall between the two rooms, not much privacy - relatively low water pressure (shower), maybe normal in these parts but still worth a mention - the microwave plate was missing so we couldn't cook anything (there is a kettle for coffee/tea though so that's good)

    Reviewed: 29 March 2024 Stayed in March 2024
    Felix Germany
  • The Podworks Hotel

    Liverpool, United Kingdom

    Average review score: 7
    • Positive section of review

      The idea is a really good one. Cheap and small room without windows. En-suite bathroom and toilet. TV that welcomes fire sticks and Netflix style apps is a really good thing. With small changes this would be a super hotel.

    • Negative section of review

      Having AC directly above the pillows of your bed isn’t the smartest idea, dust circulation over a bed over a period of time can’t be good for cleanliness. When I arrived I hate to say this but I felt itchy. There was stains on the bedding and hairs. All these things all add up.

    Reviewed: 29 March 2024 Stayed in March 2024
    Robert United Kingdom
  • Lyndene Hotel

    Blackpool, United Kingdom

    Average review score: 7.6
    • Positive section of review

      The staff was friendly. The hotel smelt clean the price was good then rooms was little washed out properly due to money not been blw to do the rooms up but very clean and comfortable and nice and walm

    • Negative section of review

      Don't have a bad word to say I would stay again

    Reviewed: 29 March 2024 Stayed in March 2024
    zoeysas United Kingdom
  • The Oatlands Chaser by Innkeeper's Collection

    Weybridge, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Horrible uncomfortable bed with ironed but smelly sheets. Cheap foam Pillows had no under pillow case and were very uncomfortable!

    • Negative section of review

      Pillows, hygiene

    Reviewed: 29 March 2024 Stayed in March 2024
    DIANA United Kingdom
  • pentahotel Inverness

    Inverness, United Kingdom

    Average review score: 7.8
    • Positive section of review

      - lots of bars and restaurants on the same block - still relatively quiet - free billiard - nice staff

    Reviewed: 29 March 2024 Stayed in March 2024
    Felix Germany
  • New Cavendish Street Serviced Apartments

    London, United Kingdom

    Average review score: 8
    • Positive section of review

      Location was good and property was clean. Well equipped with facilities.

    • Negative section of review

      Could have been a little bigger as it was a little tight of space for two people. Only had one mirror in bathroom. Could have done with a couple more towels.

    Reviewed: 29 March 2024 Stayed in March 2024
    Satnam United Kingdom
  • The Gresham Hotel

    London, United Kingdom

    Average review score: 7
    • Positive section of review

      Friendliness and helpfulness of staff. Cleanliness of room.

    • Negative section of review

      Room could have been a bit warmer.

    Reviewed: 29 March 2024 Stayed in March 2024
    Judith United Kingdom
  • Crosskeys Edinburgh

    Edinburgh, United Kingdom

    Average review score: 7.1
    • Positive section of review

      Staff, location, bed and shower were great.

    • Negative section of review

      Tv cut in and out a bit- and handles on the watdrobe doors would have been easier, for me, but was still a lovely room.

    Reviewed: 29 March 2024 Stayed in March 2024
    maree New Zealand
  • Maldron Hotel Manchester City Centre

    Manchester, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Overall clean room.

    • Negative section of review

      Red stain on carpet TV remote control felt dirty Needs a mirror near the window somewhere so one can do make up in the natural light

    Reviewed: 29 March 2024 Stayed in March 2024
    saiqa United Kingdom