Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Admiral Plaza Hotel
- “The staff was very polite and helpful.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

La Bella Vista
- “Very friendly and helpful owner. Very comfortable chalet. The breakfast was optional and contracted out. It was very good. Lovely setting in the countryside. Short drive to Urubici, where there are several restaurants. Also availability of meals by delivery.”
Canada

EXchange Hotel Vancouver
- “Very friendly Staff The Doorman are very friendly and always help with whatever you need. Rooms are always clean and Spacious. Great location, walking distance to coal harbor, the best restaurants, the mall and the Sky train. There's nothing bad to say about this hotel, I stay here for every work or personal trip to Vancouver. Check-ins are easy and efficient. They have all the amenities you need. A must stay in Vancouver. 5 star !”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Central Studio with AC-Wifi by HOSPI S1
- “A very nice modern studio in a very central location. The host was helpful and responsive. I can highly recommend”
Indonesia

Kastara Resort
- “Everything was perfect. Highly recommend this hotel. The food is one of the best in Bali.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

ART HOTEL Aomori
- “All amenities you would expect, the atrium Nobuto display is wonderful, the lunch buffet has a huge selection for a good price.”
Malaysia

Ipoh Tasek Family-Masjid Muhammadiah SY15
- “Comfortable and inviting, this place is very clean and reasonably priced. It provides a safe environment for children to play and hang out. Its location is convenient and easily accessible for dining options. We enjoyed our stay and will definitely choose this property again when we visit Ipoh.”
Netherlands

Postillion Hotel Amsterdam
- “The staff were all very helpful and friendly. The room was clean, quiet and comfy and loved the smart technology. Location was perfect, 7 minute walk to the metro station and just under 20 minutes train ride into Amsterdam centre.”
Poland

La Guitarra Hostel Gdańsk
- “Very well managed hostel. The staffs are very informative and friendly. Location is great to see old town area.”
Portugal

Mercearia da Vila
- “Gorgeous room very comfortable. Great breakfast and a bar downstairs”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Photohostel
- “Wonderful place to stay, definitely our favourite part of town. Such friendly owners and staff. Always so welcoming 😊 Photos are of the café at the Photohostel (great food and drink) and the local streets just outside.”
Turkey

Nisa Apart Sultanahmet
- “Good location hotel within walking distance of attractions”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £59
Offshore - The Inn Collection Group
Lytham St Annes, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Modern, clean & welcoming is how I would describe Offshore. Recently opened & still smelling of fresh paint, the Inn exceeded my expectations. The food is excellent, we have a lovely evening meal which isn't expensive, and the breakfast is very good, a great range of pastries & cereals, lovely poached eggs. The bed is very comfortable, the room is light and airy, and an excellent hot shower in the immaculately clean bathroom. The staff are all very welcoming, well trained, efficient & very polite.
- Negative section of review
  
  Nothing!
Reviewed: 18 April 2024 Stayed in April 2024

Saville United Kingdom
From £170
Clifton Luxury Hot Tub House in Blackpool
Blackpool, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Ideal location for a trip to blackpool, about a 20 minute walk to pleasure beach and sandcastle, house felt spacious, hot tub was great, shops near by and plenty of cooking facilities, Host was readily available if any questions arose,
Reviewed: 18 April 2024 Stayed in March 2024

david United Kingdom
From £167
Little Eden Country Park, Bridlington with Private Hot Tubs
Bridlington, United Kingdom

Average review score: 8.1
- Positive section of review
  
  This was an impromptu birthday break, we've stayed here before. Lovely and quiet for a retreat away from the world. We had an issue with the hot tub, staff came within 5 minutes, cant fault that for service.
- Negative section of review
  
  Nothing to dislike
Reviewed: 18 April 2024 Stayed in April 2024

Jenny United Kingdom
From £143
Hendrix’s cottage
Lincoln, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Friendly and welcoming host. The location was 10mins to Lincoln centre. Beautiful little property tucked away and the thoughtful touches to the property. Would definitely recommend!
- Negative section of review
  
  Nothing!
Reviewed: 18 April 2024 Stayed in April 2024

Jessica United Kingdom
From £104
Studios2Let
London, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Easy walk to local & international railway stations. Close to cafes & grocery stores. Fairly quiet neighbourhood. Staff very helpful, office open 24 hours per day.
- Negative section of review
  
  No lift but can request lower floor if lots of luggage
Reviewed: 18 April 2024 Stayed in April 2024

Lynda Australia
From £82
RIOSHOUSE George-Inn
Gerrards Cross, United Kingdom

Average review score: 8
- Positive section of review
  
  Clean apartment, great to have a living / dining space with well equipped kitchenette as I had a late finish and need to cook something myself.
- Negative section of review
  
  Car par currently out of use as the road is closed due to Thames Water works. This wasn't communicated well on the booking, but there is a public car park located just across the road next to the church and the hotel offered to pay for this. I chose not to given I am sure they have already been impacted badly by the closure.
Reviewed: 18 April 2024 Stayed in April 2024

Robert United Kingdom
From £65
Hamlet Hotels Maidstone
Maidstone, United Kingdom

Average review score: 7.2
- Positive section of review
  
  The communal areas were very nicely decorated and furnished. The breakfast was very good . The staff were very friendly and polite.
Reviewed: 18 April 2024 Stayed in April 2024

Linda United Kingdom
From £65
The Pines Hotel
Swanage, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Staff were excellent, more attentive than I have ever experienced in a hotel, and I have been in many.
- Negative section of review
  
  Nobody’s fault but room was hot and opening window didn’t help.
Reviewed: 18 April 2024 Stayed in April 2024

kim United Kingdom
From £69
Bright studio apartment Highgate
London, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Great location just by Highgate underground-station, easy to get around town from here.
Reviewed: 18 April 2024 Stayed in April 2024

Kine Norway
From £75
The House on the Props
Polperro, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Lots of old character Very helpful and friendly hosts Good breakfast
- Negative section of review
  
  Shower ran very slow
Reviewed: 18 April 2024 Stayed in April 2024

Sandra United Kingdom