1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Weston-super-Mare, United Kingdom
Positive section of review
Close to where we wanted to be. Nice small estate. Very clean. Host very helpful and quick to respond to questions. Provided cot. House was light and airy. Tidy garden with outside seating which was nice for breakfast in the morning.
Negative section of review
Booking.com was very slow to pass on information. i.e. The response to questions to the host were not forwarded quickly to the point where the host forwarded me 2 previous responses asking what time we could access the property. The host responded via Booking.com late morning but Booking.com didn't forward it to me until 23.45 meaning that I had to call the host for the information. The host was very helpful and a pleasure to deal with though
Positive section of review
Hotel staff were incredibly kind and friendly and on seeing a wheelchair upgraded to an easier room for my mum and her friend.
Negative section of review
We did not realise we needed to use a card as no cash was accepted so my mum and her friend could not try the food at hotel
Positive section of review
Great location, ample parking, reasonably priced food and drinks. The rooms are very clean
Negative section of review
The bed was very uncomfortable. The rooms are tired looking and the bathroom needed a refit. But adequate.
Positive section of review
Great friendly place to stay. We were made to feel very welcome and the place was lovely
Negative section of review
Clean, tidy, great atmosphere and welcoming. Did t need a thing
Positive section of review
Fantastic place to stay for break highly recommend this property
Negative section of review
Perfect
Positive section of review
Very friendly owner, good breakfast, very clean room.
Negative section of review
Parking was very muddy - mainly due to terrible weather
Positive section of review
Clean, had everything we needed. Great location
Negative section of review
It was quite expensive for what in essence is just a hotel room with a little kitchen
Positive section of review
Good location, comfortable property.
Stratford-upon-Avon, United Kingdom
Positive section of review
The retention of original features.
Negative section of review
Parking issue.
Positive section of review
Location was good
Negative section of review
The whole flat smelled overpowering of strong perfume. It was obviously intended to blank out something. The bed was very soft and extremely uncomfortable. Although we were booked for two nights we left and booked lesewhere for the 2nd night