1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Amazing location and the staff bent over backwards to help. No request phased them, arrived back at the hotel after concert and the bar was closed but the staff at the front reception were more than happy to accommodate and get us some drinks. The guy on the front desk with the "soul patch" was exceptional and couldn't do enough to help, 10/10 service all round.
Negative section of review
There was nothing not to like, very impressed with the hotel but definitely more impressed with the staff and the grounds.
Positive section of review
The breakfasts were excellent, choosing the night before is a good idea and you could have just the amount you wanted. The location is superb for exploring all the local area and further afield.
Negative section of review
Nothing, everything was excellent
Positive section of review
Staff who welcomed us was very helpful with our check in. The bathroom was lovely. Very clean room. Had a long mirror & plenty of plug sockets.
Negative section of review
No window (I understand we stayed in a cocoon room but didn't realise it had no window) Bed was a mattress on a floor. No chairs so had to sit on the floor & only 1 person could fit sitting on the edge of the mattress. Room was VERY small. 2 people struggled to get ready. My partner had to leave the room while I got ready as he had no where to stand while I was using the floor space. Had no surfaces so all clothes ect had to go on the floor. For £97 for 1 night was not worth the value at all
Positive section of review
It is what it is. There is a bed, bathroom, kitchen. The kitchen is decent. The bed is workably comfortable. Access is pretty straightforward.
Negative section of review
Heating did not work making for a cold first night’s stay. Thankfully repaired quickly. Overall shabbiness of carpets and fittings, not the most appealing.
Positive section of review
The location, in the heart of Boscastle, was excellent - particularly good for South West Coastal Path walkers.
Positive section of review
Breakfast was fab and the lovely girl serving us was friendly and helpful
Positive section of review
Staff helpful and friendly ideal for ferry
Positive section of review
Typical YHA style, clean, location is good.
Positive section of review
Clean and modern
Negative section of review
85 year old stuck at the back with no sea view and not a great vegetarian menu
Positive section of review
N/A
Negative section of review
Evening meal